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Randall Reed's Planet Ford - Service Center

Humble, TX

4.4
1,328 Reviews

1,328 Reviews of Randall Reed's Planet Ford - Service Center

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July 20, 2023

The communication between one person to another is really hard to deal with, four times to the correct paperwork done blows anyone’s mind. More

by HEAVENS531
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Harvey
3.0
This rating includes all reviews, with more weight given to recent reviews.
Stuart McKenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2023

Jose was great. Car was ready when requested. Can’t ask for more than that More

by WDRAKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose in service
July 20, 2023

The service was great. The service center was busy that morning but they got me and out fast, More

by BLESSPJA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John 'JT' Thomas
July 20, 2023

these people were all amazing and made me very happy. will continue to come back and have my service here. jarrod williams needs a promotion and cj is the best service adivisor ever! More

by kevinggonzalez0401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hervey Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Barcenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stuart McKenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zeke Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan (JP) Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lyndi Sage - Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : cj, jarrod williams, darren, david harrison, zach gage!
July 20, 2023

The Service guy was very polite and had my car ready within the specified time More

by Chente_04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Smith
July 19, 2023

They where excellent and helped me alot. I love the truck and the place.thanks you More

by GRANDECALDERON9
Recommend Dealer
Yes
Employees Worked With
Rayna
July 19, 2023

We have received great service everytime we’ve had to come. The people have been very helpful and nice as well. More

by SCIYRE08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John 'JT' Thomas
July 19, 2023

Kelli is a great service rep, I won’t use anyone else, she is the reason I keep coming back. More

by PESIMSMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli Campbell 5 stars
July 19, 2023

I am always so pleased with Tim! He took care of everything efficiently, and professionally! More

by ROYDAWN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
July 19, 2023

Ive done this review 4 times now. Very unsatisfied with the accusations that we smoked in the loaner car, or should i say the second loaner car we had in the over 2 monthe you had our More

by larryandremyreed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adrian Allen
1.0
This rating includes all reviews, with more weight given to recent reviews.
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