Randy Marion Subaru

Very professional and courteous. Work was accurate and efficient. Would definitely recommend to others looking for a car dealership. Work was accurate and efficient. Would definitely recommend to others looking for a car dealership. More

The service was top notch. Friendly and polite staff. I regret that I don't live in Charlotte, otherwise I would have become a regular customer. Thank you! Friendly and polite staff. I regret that I don't live in Charlotte, otherwise I would have become a regular customer. Thank you! More

This was my first experience with Subaru. My salesman, Mario, was extremely helpful and patient. I am really enjoying my Crosstrek. Thank you Randy Marion Subaru! My salesman, Mario, was extremely helpful and patient. I am really enjoying my Crosstrek. Thank you Randy Marion Subaru! More

Great experience! They were professional and willing to spend the time to be sure I understood everything. I am certain that I will get the same amount of professional They were professional and willing to spend the time to be sure I understood everything. I am certain that I will get the same amount of professionalism & friendliness whenever I take my car in for servicing. I highly recommend this dealership. More

Everyone was very nice after explaining what was needing to be done, timely and knowledgeable to be done, timely and knowledgeable More

They got my car in for repair within 24 hours, diagnosed the problem quickly, gave me a great loaner car and had the repair done same day. Everyone is kind and knowledgable, very friendly. the problem quickly, gave me a great loaner car and had the repair done same day. Everyone is kind and knowledgable, very friendly. More

Bryan ,Gray, and Keey were awesome. Gray was the most professional and easiest to work with sales person I’ve ever worked with on buying a car. Keeley worked extremely hard for me and I Gray was the most professional and easiest to work with sales person I’ve ever worked with on buying a car. Keeley worked extremely hard for me and I’m extremely happy More

I’m so pleased with this company… They made buying a new car a pleasant experience. I felt like family! car a pleasant experience. I felt like family! More

They were extraordinarily friendly, willing to work with me on price and held the car I was looking at for quite a while which I greatly appreciated. Overall, it was a good car buying experience and I would me on price and held the car I was looking at for quite a while which I greatly appreciated. Overall, it was a good car buying experience and I would likely shop with them again but only if I was close enough to see the car in person before purchasing. I did not like that I was not consulted before the application of resistall. This lead to a nearly $1k additional cost that I would have definitely opted out of. I also didn't like that they placed a dealer badge on the vehicle and said they would remove it when I asked but did not do so. I also asked about any visible damage to the car, they said there was none, but when I arrived there was a small tear in the headliner and a couple spots with chipped paint. I ended up going through with the deal, but I would have appreciated more transparency with these things. Again, mostly a positive experience. I enjoyed working with Bobby, Travis and Gabe. I felt they treated me fairly and were looking out for my best interests. However, I can't ignore the issues highlighted above. More

We're traveling & experienced a tire issue. Contacted dealer & they were able to supply a new tire and install it without much delay & get us back on the road. All of the personnel we had con Contacted dealer & they were able to supply a new tire and install it without much delay & get us back on the road. All of the personnel we had contact with were friendly, helpful and professional. Sam Malone Pittsford, New York More