Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ray Chevrolet
Fox Lake, IL
4,667 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,667 reviews
August 25, 2017
Rays chevy, Fox Lake Had an amazing experience at Rays chevy in Fox Lake, Il purchasing my Chevy Equinox. Every team member was amazing and had the best attitude. Joan, ou Had an amazing experience at Rays chevy in Fox Lake, Il purchasing my Chevy Equinox. Every team member was amazing and had the best attitude. Joan, our sales representative had a great personality and was so easy to work with it. I would highly recommend working with this team to anyone. More
by Askrycki
Employees Worked With
Tony Ruiz, Joan Riano
August 22, 2017
Daddy daughter Luis helped my daughter through her first experience purchasing a new car iand trading one it at the same time Our second purchase at Ray Chevrolet Luis helped my daughter through her first experience purchasing a new car iand trading one it at the same time Our second purchase at Ray Chevrolet and would highly recommend it to anybody More
by Nat geo
Employees Worked With
Luis Herrera
August 22, 2017
Happy car buyer! From start to finish, everyone , especially Joan, my salesperson, made me feel at ease with this purchase. They wanted to make sure I was happy! ...an From start to finish, everyone , especially Joan, my salesperson, made me feel at ease with this purchase. They wanted to make sure I was happy! ...and I am!! More
by NanoRide
Employees Worked With
John Trimarco-Sales Manager, Tony Ruiz, Joan Riano
August 21, 2017
Customer service at it's best We found Our vehicle via Autotrader for the best price available. Going into the dealership is always nerve racking and stressful. This dealership, wh We found Our vehicle via Autotrader for the best price available. Going into the dealership is always nerve racking and stressful. This dealership, while extremely busy, it a top act! They bring "customer service" back into the auto dealerships. They took care of every need, answered every question, hassle free with tremendous professionalism. Luis was our salesman and went above and beyond to make this sale perfect. Thanks guys! More
by Kevin
Employees Worked With
Francisco Aguirre, Luis Herrera
August 21, 2017
Great Service George was very thorough and honest. He was able to take our needs and work with our finances to ensure we would be satisfied with a car. He helped us George was very thorough and honest. He was able to take our needs and work with our finances to ensure we would be satisfied with a car. He helped us pick out a great first car for my daughter! More
by CU
Employees Worked With
George Zakrzewski, Tony Ruiz
August 19, 2017
Quick and painless Joan Riano is a product expert. He took the time to get me familiarize with the vehicle prior to making the big decision. The transaction was smooth a Joan Riano is a product expert. He took the time to get me familiarize with the vehicle prior to making the big decision. The transaction was smooth and low pressure. More
by Woj86
August 19, 2017
Horrible! I purchased a used vehicle from Ray Chevy in 2016 which I was satisifed with, just recently I went in to see what my options were with that vehicle an I purchased a used vehicle from Ray Chevy in 2016 which I was satisifed with, just recently I went in to see what my options were with that vehicle and possibly get into a different one. I spoke w/ the same salesman too, so he's familiar with my credit and information. After everything was said and done spending 5 hours there, I left with a brand new 2017 Chevy Cruze, and left the used car as a trade in. They advised me to change over my insurance right away and I would be hearing from the bank shortly after. As time went on I never heard anything so I gave them a call, it took a couple days to finally reach someone and I finally spoke with the finance department and was told they were still processing it and nothing was finalized (this was about a month into it). They claimed my job wasn't verifying what they needed which wasn't true because my job didn't receive anything! (The same salesman I have been working with decided to shoot for a low APR rate), which he knew no way in xxxx I'd get approved. So after such a long process I decided to be done with the headache and return the car back to them! I don't think it's right for them to make it seem like everything is approved and finalized when a bank wasn't even settled. If they were to tell me this before I drove off the lot and had the vehicle for quite sometime it would have been different, I would have never decided to take the new car. I will never go back here and go through that again! Be careful if they put you in a new vehicle...make sure everything is finalized with an approval from the bank before you drive off the lot! Im highly dissapointed in them! They have lost not only my business but my family's as well! More
by TerraBoo
Employees Worked With
Tony Ruiz, Luis Herrera
August 19, 2017
George Zakrzewski Was awesome! He took the time to help us out and get a great deal. He really worked hard to get a reliable car for my teenage daughter. See him for your next car! He took the time to help us out and get a great deal. He really worked hard to get a reliable car for my teenage daughter. See him for your next car! More
by Sharebear1023
Employees Worked With
George Zakrzewski
August 18, 2017
wonderful in sales and working with the customer Had an extremely great experience buying a used car here. Very friendly and accommodating in all ways possible. I am very pleased with my purchase! Had an extremely great experience buying a used car here. Very friendly and accommodating in all ways possible. I am very pleased with my purchase! More
by kn1982
Employees Worked With
Joan Riano
August 18, 2017
George Zakzrewski sales George was awesome to work with. He is knowledgeable and his follow up is amazing. This guy deserves a promotion! All my expectations were exceeded. George was awesome to work with. He is knowledgeable and his follow up is amazing. This guy deserves a promotion! All my expectations were exceeded. More
by JohnnyB
Employees Worked With
George Zakrzewski
