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Ray Chevrolet - Service Center

Fox Lake, IL

4.6
1,093 Reviews

1,093 Reviews of Ray Chevrolet - Service Center

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August 14, 2025

Even though I said “yes” to the previous question, it depends on subjective observations I made. Not cleaning out the air filter compartment wasn’t completed. Even though I chose not to purchase the e More

by cbuchmiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The mechanic working on my car.
Aug 16, 2025 -

Ray Chevrolet responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

August 12, 2025

Ray Chevy has been my go to for my vehicles and service everyone is friendly More

by MAMAWOLFATHOME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember my service man
Aug 12, 2025 -

Ray Chevrolet responded

Thank you for choosing Ray Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

August 11, 2025

Always great service, Liz and her team are the best. Would recommend Ray Chevrolet to others. More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Frohling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Freibauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2025 -

Ray Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ray Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

August 11, 2025

Made an appointment for a regular synthetic oil change amd tire rotation at 10:15am. Told the service tech call me asap to pick up, and I was waiting to leave on vacation. Called several times for an upd More

by Shari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony sandfax
Aug 15, 2025 -

Ray Chevrolet responded

We're sorry to hear about your experience, Shari, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please reach out to our General Manager, George directly or let us know the best way to contact you and we will reach out. .

August 08, 2025

No stress car buying as I requested. My trade in was undervalued, really should have gotten a better deal. More

by bradleyjthornton510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Dembski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2025 -

Ray Chevrolet responded

Thank you, Bradley, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

August 07, 2025

Louie is the man! No hidden cost and work is done right the first time!! Walking through and running into Ray you will always get a smile and greetings. Real people re More

by charliebuck316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2025 -

Ray Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ray Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

August 05, 2025

We had to return our truck for service that was supposedly fixed and they had it for 3 days, but only worked on it a total of 3 hours. More

by maniac22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle Miller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2025 -

Ray Chevrolet responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please reach out to our General Manager, George. with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

August 02, 2025

Kyle was extremely patient and professional and worked with us while our warranty company gave us the run around. The Ray service team was fantastic! More

by Gustafson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2025 -

Ray Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ray Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

July 31, 2025

Great service. Professional on all levels of help, Friendly as always. Prompt, polite and down right NICE. More

by Tenorio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob in Finance******************
Jul 31, 2025 -

Ray Chevrolet responded

Thanks for sharing your thoughts about your experience with Ray Chevrolet. We appreciate your business and hope to see you again soon! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

July 30, 2025

Service attendant was personable and reviewed services to be completed with me. Car completed on time. More

by Buddy
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Sandfox
Jul 30, 2025 -

Ray Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com