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Ray Chevrolet - Service Center

Fox Lake, IL

4.6
1,015 Reviews
Call Service Center (847) 443-9770

1,015 Reviews of Ray Chevrolet - Service Center

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October 22, 2022

Your service advisor T. J, Burke is the best i ever had there. Why his compassion to help, listen and act on my needs. I went there for a vehicle inspection and a code that c More

by Steven bolz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 26, 2022 -

Ray Chevrolet responded

Hi, Steven! Thank you so much for your feedback on TJ and your service visit at Ray Chevrolet. We certainly value your opinion and appreciate the details that let us know what we're doing right and what could use some improvement to better serve our guests. TJ is a phenomenal person to work with and we're glad he was a great advocate for you and your vehicle. If you care to talk further about your other concerns, please reach out to our General Manager, George Gigovski, at 847-587-3300. Your satisfaction is important to us. and we hope to continue serving you.

October 21, 2022

Great customer service fast and friendly service your dealership made sure all of car needs were taken care of More

by BCZUMAJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 26, 2022 -

Ray Chevrolet responded

That's great! Thank you so much for letting us know how outstanding your visit was with us at Ray Chevrolet. Providing our guests with reliable and convenient service is very important to us. We appreciate your business and look forward to making your next appointment just as superb.

October 20, 2022

Sooo very friendly! Service time was extremely quick. I LOVE MY EQUINOX!! Since time of purchase I am extremely happy with Ray Chevrolet! More

by bkaiser1007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Borke
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2022 -

Ray Chevrolet responded

That's wonderful news! We're delighted to hear about your thorough and pleasant service visit for your beloved Equinox. It is our pleasure to keep your vehicle in its best condition and to keep you safe and satisfied with all aspects of service at Ray Chevrolet. We look forward to providing excellent service to you and your vehicles for years to come. We'll see you next time!

October 11, 2022

The service department did a excellent job helping with our two vehicles! Everyone was so helpful! More

by OBOY4399
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2022 -

Ray Chevrolet responded

That's fantastic news! We're glad to hear that our service team took excellent care of you and both of your vehicles. We value your business and your opinion and we hope to continue doing business with you for many years. If there is anything we may assist you with, we hope you won't hesitate to give us a call. It is our pleasure to serve you. See you next time!

October 10, 2022

Extremely friendly and knowledgeable staff! From sales to service the ray auto group is hands down the best! More

by ANTHONYMENDEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Holland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Frohling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Freibauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2022 -

Ray Chevrolet responded

Anthony, we sincerely appreciate your 5-star review and your continued business! Thank you for stopping by to let us know how happy you were with your recent service appointment. It is our pleasure to keep your vehicles in their best condition and to make sure you are safe and satisfied. Feel free to reach out to us if there is ever a question or concern we may assist you with. Thanks again!

October 09, 2022

Very Professional and very helpful to let me know what is going on and best way to fix it. More

by NDON0096
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Holland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Frohling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Freibauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2022 -

Ray Chevrolet responded

Thanks so much for your positive feedback on our service department! We are pleased to hear they made your service visit a pleasant and informative experience. It is our pleasure to keep your vehicles in their best condition and we hope you will call us again whenever the team may assist you with any automotive needs. Until then, drive safe and take care!

September 10, 2022

Courtesy. Effective efficient A+ will not go anywhere else They are top of the line More

by GRAMY89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2022 -

Ray Chevrolet responded

That's what we like to hear! Thank you so much for your 5-star review! We're delighted you have had such outstanding service and look forward to making your next visit just as successful. Please don't hesitate to give us a call should you find you need our assistance. Until then, drive safe and take care!

September 01, 2022

Always prompt and courteous, gave me good information on what services were required and what would be coming up at my next service date. More

by kvholland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 01, 2022 -

Ray Chevrolet responded

Awesome! Thank you for your 5-star review of our service department! We are pleased you have found our service to be consistent and thorough on all of your visits. Please don't hesitate to give us a call if ever we may assist you and your vehicles again. We look forward to it and we appreciate your business. Take care!

August 30, 2022

Been going here for over 15 years bought plenty of vehicles and use the service department always. More

by DATM.1991
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 30, 2022 -

Ray Chevrolet responded

Thank you! We are so grateful for your 5-star review and for all the years of loyalty you have given us. We hope to be of service to you for many more years to come. Please give us a call if ever we may be of assistance to you. We look forward to your next visit!

August 25, 2022

Ray's service has been great to me since I moved to Illinois in 1994 even though I had not bought any vehicles from them. That finally changed as my last 3 vehicles all were bought from them and that More

by WINTERRULES03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Frohling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Freibauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 26, 2022 -

Ray Chevrolet responded

Thank you so much for your wonderful review! It is an honor to have your confidence and loyalty, and we will certainly provide you with nothing less than our best quality care in your visits to come. We thank you for confiding in our dealership with your automotive needs, and we wish you the safest of travels until we meet again!

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