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Ray Chevrolet - Service Center

Fox Lake, IL

4.6
1,034 Reviews

1,034 Reviews of Ray Chevrolet - Service Center

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February 26, 2021

I wont take my truck anywhere else. Kyle goes above and beyond for me every time. Thank you for always giving me great customer service. More

by Kit Cat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2021 -

Ray Chevrolet responded

Thank you for the kind words for Kyle and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

February 04, 2021

Every time we come in to visit for our services we are helped by Luis Rivera. The service department always pulls the red carpet for all their customers. More

by Damandan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Frohling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Freibauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Ray Chevrolet responded

Thank you for sharing this kind review with us. We appreciate your loyalty. Luis will be thrilled to hear of your satisfaction. We look forward to the opportunity to continue serving your automotive needs!

October 05, 2020

Ray Chevrolet is great! I brought my car in for a pretty intense detail, buff and wax. Dog hair, dirt, you name it! It was spotless!! I was able to get my oil changed at the same time. Kyle the service advi More

by Haleyhorn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2020

The service department is the best around. I service all of my cars there and I even go out of my way to go there because of how good they are. More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Freibauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2020 -

Ray Chevrolet responded

John, thank you for your time and feedback. We are always pleased to hear from our loyal customers! We look forward to seeing you again for another great service experience! In the meantime, please let us know if there is anything we can do for you.

October 01, 2020

I still will only bring my Chevy into ray chevy and I trust Chris to get my car done in a timely manner and he is honest on what my car needs. More

by Carguy75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Freibauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2020 -

Ray Chevrolet responded

Thank you for your very kind review. We are delighted to hear that you fully and completely trust Chris with your vehicle service needs! Thank you! We look forward to seeing you again when your vehicle is ready for its next service.

September 05, 2020

Found I had a bad part on my car. I was tended quickly as I walked in the door. they took care of my problem right away. More

by Damandan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Frohling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Freibauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

Ray Chevrolet responded

Damandan, thank you for your time and feedback. We are pleased to hear that we were able to fix your vehicle, quickly and conveniently. Please contact us again should you have any further issues.

September 04, 2020

Hats off to Dan Cameron in the Service Dept. While in service for routine 3rd oil change, Dan helped me, a senior citizen, to personally hook up my new smart phone & explain some of the phone functions o More

by Betty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Cameron
Sep 04, 2020 -

Ray Chevrolet responded

Betty, thank you for taking the time to share your experience. We are pleased to know that Dan has taken such great care of you. Our aim is to give every guest the highest level of customer service and quality.

August 28, 2020

I wont bring my truck anywhere else. Kyle is trustworthy & professional and knows exactly what great customer service means. I recommend Fox Chevy to all my friends & family. More

by Kit Cat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2020 -

Ray Chevrolet responded

Thank you for your time and feedback. We are pleased to hear that you had such a positive experience with Kyle. We look forward to seeing you again when your vehicle is ready for its next service.

August 20, 2020

Went in for an appointment at 2:45pm. for an oil change... I sat there for 45 min. Then I went out side and noticed my car hasn't even moved. I told the service advisor I could not say much lon More

by garyrosentreter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kyle Miller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Frohling
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2020

Dan Cameron outstanding gentleman helped me through all the processes ! Answered all my questions all in a timely Manner ! With the problems we all face today with the Covid 19 I am super impressed wit More

by Wsopher
Recommend Dealer
Yes
Employees Worked With
Dan Cameron
May 08, 2020 -

Ray Chevrolet responded

Thank you so much for your positive feedback! We are pleased to know that Dan took great care of you and ensured that your concerns were thoroughly resolved! Your safety is of the utmost importance to us. Please don't hesitate to give us a call if there is anything more that we may help you with in the future!

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