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Ray Chrysler Dodge Jeep Ram
Fox Lake, IL
484 Reviews
At Ray CDJR, it is our goal to make your experience at our dealership as great as possible. Our virtual showroom offers a wide variety of new and used car models, service specials, Mopar parts all in the convenience of our own location in Fox Lake, IL.
If you’re shopping for your dream car, we’re here to help. At Ray CDJR you can trust that you will receive outstanding customer service. Our team prides in putting the customer first, and will do everything that we can to help you find a car that will meet your needs and exceed expectations. The Ray CJDR team will listen to what you are looking for to help you drive out of our lot happy with the perfect vehicle for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 484 reviews
Verified Customer
Helpful April 01, 2023
Terrible service and disgusting customer service. Tech let garbage get sucked Into my air system while working on it and then charged me for what they allowed in system. Disappointing and such unpr Tech let garbage get sucked Into my air system while working on it and then charged me for what they allowed in system. Disappointing and such unprofessional behavior. More
by benfish1976
Employees Worked With
Mike and Kevin in service
March 31, 2023
Asked for a repair of a valve cover AND warranty work on hood hinges AND a complete inspection before a long trip. Inspection was never performed, images of hood hinges weren't taken in the three days they hood hinges AND a complete inspection before a long trip. Inspection was never performed, images of hood hinges weren't taken in the three days they had the truck and I now have an anti-freeze leak. Also, if you replace a valve cover please clean the mess caused by the defective part. 2020 Jeep Gladiator More
by dmalecki1
Employees Worked With
Service is not listed
March 30, 2023
I’m very satisfy , I’m feel very comfortable good deal good price and competitive. I recommande every body to go get one and you will be happy for the rest of your life good price and competitive. I recommande every body to go get one and you will be happy for the rest of your life More
by philippe Colagene
Employees Worked With
March 29, 2023
Simple oil and tire rotation. Had some other items to take care of from inspection but quote was not clear from what was sent. Had to go in and have it explained guess I’m no the Had some other items to take care of from inspection but quote was not clear from what was sent. Had to go in and have it explained guess I’m no the only one and they are getting a “new computer system”. Also scheduled warranty work but couldn’t verify if I would be getting the same size loaner vehicle(needed) as requested for a 3 week job. More
by johnbryowsky
Employees Worked With
Other Employees :
Justin Sasman, Chris Acker, Josh Kiscellus
March 25, 2023
Good & very helpful and nice! Pleased they will be doing the upgrades! Would be recommending for anyone looking for a car or truck. Pleased they will be doing the upgrades! Would be recommending for anyone looking for a car or truck. More
by CAMPINGFOOLS
Employees Worked With
Justin Sasman, Josh Kiscellus
March 14, 2023
I found all of the staff helpful and friendly. I would recommend this dealership to family and friends! I would recommend this dealership to family and friends! More
by kmbrev22
