Ray Chrysler Dodge Jeep Ram

False Advertising! I drove an hour and a half to buy the exact '17 Challenger Hellcat that I had been looking for. I was given a quote by Gerardo of $73k-ish. I told him I drove an hour and a half to buy the exact '17 Challenger Hellcat that I had been looking for. I was given a quote by Gerardo of $73k-ish. I told him the advertised price online was $66k. He went and discussed this with his manager. After awhile Ray III, an owner of the dealership came over and sat down with us. Ray III began rambling about how the online price was a mistake. He stated that the website only showed the sales price, leaving out the MSRP and the price difference. While all the other vehicles showed the MSRP, the price difference, and then the price that Ray's would sell the car for. I believe this was manipulated while I was waiting. The original ad for the car stated the MSRP at $73,255, the Price Difference at -$6,354, and an advertised "Price" of $66,901. I ended up buying the car for $71,000!!! I love the car, but despise this dealership! I would've walked from the deal if another dealer had the exact car within reasonable range. I feel I was taken advantage of. They knew I wanted the car, they knew I drove a long distance to buy it (1.5 hours each way), and they refused to honor their advertised price. Even if it were an honest data entry mistake on their website, they lied about it and manipulated the website prior to coming back to me. They used their online website manipulation against me! I have evidence of this and intend on looking into further options to pursue reimbursement of the advertised difference. More

Wonderful experience Gerardo was very patient, helpful and knowledgeable. We enjoyed working with him and had a wonderful experience! So happy that we chose to purchase fr Gerardo was very patient, helpful and knowledgeable. We enjoyed working with him and had a wonderful experience! So happy that we chose to purchase from Ray. And so happy that we were lucky enough to have Gerardoto help us! Barbara and George More

perfect I am grateful for all the people who took part in the purchase of my Cherokee and thank you for your availability and attention is good and I would re I am grateful for all the people who took part in the purchase of my Cherokee and thank you for your availability and attention is good and I would recommend them More

Perfect experience! What a great buying experience. Gerardo, Dan and the entire team @ Ray Chrysler Dodge Jeep & Ram were incredibly knowledgeable, professional, helpful, What a great buying experience. Gerardo, Dan and the entire team @ Ray Chrysler Dodge Jeep & Ram were incredibly knowledgeable, professional, helpful, nice and made this experience well worth the trip. Thank you! More

Best Car Buying Experience, in 30 years! My husband and I have been buying cars for over 30 years. Andrew Hartell, by far, killed every negative stereotype we've ever had in the past about ca My husband and I have been buying cars for over 30 years. Andrew Hartell, by far, killed every negative stereotype we've ever had in the past about car salesmen. He proved we could trust him, worked to meet every one of our needs, in a timely and sincere way, and removed every ounce of stress from our purchase. That's it! He earned our loyalty and respect by selling us a better car than we had hoped for, way under the price that we could've gotten anywhere else, and he made us feel from the first step that we were the most important people in the room. Wow! Hats off to him and his dealership - he's our car guy for life, and hands down, we recommend the dealership to everyone - they are the best - worth the drive if you're not close by, and they will even work over the phone with you to find what you're looking for! We loved our car buying experience with them! More

Excellent My experience went an excellent customer service and they are fast and effective. I like to thank them and I recommend everyone with this dealer. My experience went an excellent customer service and they are fast and effective. I like to thank them and I recommend everyone with this dealer. More

Great people My family and I drove from Hoffman Estates, and I can say it's worth the drive. Good and simple people to work with! Thank you again for all your help My family and I drove from Hoffman Estates, and I can say it's worth the drive. Good and simple people to work with! Thank you again for all your help in the process! More

Highly Recommended I dealt with Andrew as my Sales rep, and highly recommend him. Andrew is a breath of fresh air compared to past care sales experiences, he was profes I dealt with Andrew as my Sales rep, and highly recommend him. Andrew is a breath of fresh air compared to past care sales experiences, he was professional and personable yet not pushy etc. really didn't fit any of the negative stereotypes that often prove true to some degree. Also the management there was friendly and clearly cares about customer experience. More

New Chrysler 300 Saw add for this Chrysler on e mail,it was and which my husband was wanting. We traded in an older 300 so we're familial with the vehicle. We were t Saw add for this Chrysler on e mail,it was and which my husband was wanting. We traded in an older 300 so we're familial with the vehicle. We were treated very courteously and with detailed explanations as the process progressed. Thanks to Gerardo for his guidance. More

Rock Star Service!!! Haden rocks!!! Had superstar service from the time we drove onto the lot until the time we drove off the lot!!! Hats off to HADEN!!! Haden rocks!!! Had superstar service from the time we drove onto the lot until the time we drove off the lot!!! Hats off to HADEN!!! More