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Ray Chrysler Dodge Jeep Ram
Fox Lake, IL
689 Reviews
At Ray CDJR, it is our goal to make your experience at our dealership as great as possible. Our virtual showroom offers a wide variety of new and used car models, service specials, Mopar parts all in the convenience of our own location in Fox Lake, IL.
If you’re shopping for your dream car, we’re here to help. At Ray CDJR you can trust that you will receive outstanding customer service. Our team prides in putting the customer first, and will do everything that we can to help you find a car that will meet your needs and exceed expectations. The Ray CJDR team will listen to what you are looking for to help you drive out of our lot happy with the perfect vehicle for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 689 reviews
July 24, 2025
The Service department is very professional, friendly and helpful. And they do great work to keep my Grand Cherokee running well. helpful. And they do great work to keep my Grand Cherokee running well. More
by pjakaitis
Verified Customer
July 23, 2025
Patrick did a great job reaching out about my oil change package I wished to purchase. Jeep when you email a survey please indicate what the survey is for. Patrick did a great job on his end but the actua package I wished to purchase. Jeep when you email a survey please indicate what the survey is for. Patrick did a great job on his end but the actual oil change is another story. I called the phone 877-426-5337 the phone number on your survey and got passed around 3 times and no one could/would help. Shame on you Jeep! More
by mlmckim13
Employees Worked With
Patrick
July 23, 2025
I was accused of leaving my dome light on that effect my Jeep start stop function. I never use it and it had stopped working after 2 oil changes that was performed. I’m unhappy with the service I made an ap Jeep start stop function. I never use it and it had stopped working after 2 oil changes that was performed. I’m unhappy with the service I made an appointment a week before , I dropped me Jeep off at 8:45 in the morning by the afternoon I was told it was not looked at. But I had received a text from Dave saying it was almost done. That was a lie! Very unhappy with the outcome of the situation. More
by pickett827
Employees Worked With
Dave
July 20, 2025
They were very helpful and efficient. Made getting a new car easy and effortless. Ashley was great! Made getting a new car easy and effortless. Ashley was great! More
by NATALIEMIDDAUGH1
Employees Worked With
July 18, 2025
I’ve worked with Ray CDJR for 3 years now and they are fantastic! Best prices around and exceptional service. Highly recommend! fantastic! Best prices around and exceptional service. Highly recommend! More
by FRANKIE.IOVINO
July 17, 2025
The service department has been the best! I have never delt with a service department that is so understanding and accomdating as Ray's CDJ. They have gone above and beyond in effort to corre I have never delt with a service department that is so understanding and accomdating as Ray's CDJ. They have gone above and beyond in effort to correct many issues along with assuring I always had a loaner to use. If I were to consider purchasing my next vehicle from Ray it will be heavily a result of their superb service department. More
by bill1480
Employees Worked With
Service department Kevin, Richard, Dave, Ron Cook and Collin
July 16, 2025
Great service here! ! I also was able to work in their lounge until my car was completed. Very friendly and they keep you up To date as to what is going on!! ! I also was able to work in their lounge until my car was completed. Very friendly and they keep you up To date as to what is going on!! More
by WDSKIPP
Employees Worked With
Service department
