Ray Chrysler Dodge Jeep Ram - Service Center

Everyone is friendly and very informative. Glad I found a new dealership I can trust and does great work on my car. Glad I found a new dealership I can trust and does great work on my car. More

Great service but scheduling needs to be better communicated. If Im waiting, tell me if it might take beyond a typical 1-2 hours. Somehow this Rob Chavez guy always obnoxiously involves himself communicated. If Im waiting, tell me if it might take beyond a typical 1-2 hours. Somehow this Rob Chavez guy always obnoxiously involves himself when he is not the technician I was assigned. He says inappropriate things to customers, always worried about “his bays or technician’s time being wasted”. I’m a very busy person and I also don’t need my time wasted so be better at communicating things. Sounds like he personally needs to train better at managing time and communication to resolve such issues. Rather than bud in and blame the customers. This is the 2nd time he’s involved himself and said something inappropriate when he wasn’t even assigned my vehicle at checkin. Sort of rude to the other employees which also act professional and respectful and seem completely competent to handle things. Other than that, service is great! Keep up the great work! More

I went into Ray to get some maintenance done. Asked to have the brakes checked as well. I was all set to have to purchase brakes with 23000 miles. I was told that I didn’t need them yet! Honesty Asked to have the brakes checked as well. I was all set to have to purchase brakes with 23000 miles. I was told that I didn’t need them yet! Honesty and integrity, make the Ray team, my only choice for purchase and service. I drive about an hour, when there is a dealer 5 minutes from my home. Great work Rob Chavez for taking care of me! More

They provided excellent service in a timely fashion. And that is why I would definitely recommend them to all of my friends and family. And that is why I would definitely recommend them to all of my friends and family. More

They cared about my needs, treated me with respect and took good care of my car. They kept my car longer than planned but kept me updated along the way. took good care of my car. They kept my car longer than planned but kept me updated along the way. More

Everyone was prompt, courteous, and on time. Head and shoulders above dealers in Schaumburg and Elmhurst. We will make the 45 minute drive for this level of service. Head and shoulders above dealers in Schaumburg and Elmhurst. We will make the 45 minute drive for this level of service. More

Best service department anywhere. Courteous, polite and always friendly with smart advise. Always gets the job done when promised. Courteous, polite and always friendly with smart advise. Always gets the job done when promised. More

Rob and his service crew were fantastic are diagnosing the problem and getting it fixed quickly the problem and getting it fixed quickly More

Quick and efficient and always has service members with great communication skills, I’ve never had an issue that has been able to be solved. great communication skills, I’ve never had an issue that has been able to be solved. More

The service deptment is friendly, skillful and efficient. They've done an oil change, software updates and accessories add ons. Every time was excellent. I feel comfortable with the work being done here. They've done an oil change, software updates and accessories add ons. Every time was excellent. I feel comfortable with the work being done here. More