Ray Seraphin Ford
Rockville, CT
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 71 reviews
Jeff notified me when part arrived. He made sure to have a loaner car avalable when I dropped her off. We used the car until service was completed. No problems. He made sure to have a loaner car avalable when I dropped her off. We used the car until service was completed. No problems. More
Excellent staff and helpful. They were able to accommodate my schedule and great service. Staff was very knowledgeable. They were able to accommodate my schedule and great service. Staff was very knowledgeable. More
Communication issues,phone calls not being returned,requests are not resolved.Would Not recommend this dealership to anyone! returned,requests are not resolved.Would Not recommend this dealership to anyone! More
Jeff understood exactly what I wanted great help with pricing and customer service thanks for all your help pricing and customer service thanks for all your help More
I don’t usually write reviews, but this experience absolutely deserves one. I just picked up my made to order Ford Raptor from Ray Seraphin Ford, and I can confidently say this was one of the best absolutely deserves one. I just picked up my made to order Ford Raptor from Ray Seraphin Ford, and I can confidently say this was one of the best buying experiences I’ve ever had—hands down. A huge shoutout to Jason Bertrand—this guy is the real deal. No pressure, no gimmicks, just straight-up professionalism and deep knowledge. He guided me through the entire custom order process, helped me spec out exactly what I wanted, and kept me updated every step of the way while I waited for it to be built and delivered. That level of communication made all the difference. You can tell he actually cares about his customers and takes pride in what he does. And the truck… wow. The Raptor is an absolute beast. Knowing it was built exactly the way I wanted makes it even better. Power, comfort, technology, it’s all there and then some. It exceeded every expectation I had and then blew right past them the second I hit the gas. What really stood out, though, was how smooth the entire process was. From placing the order to taking delivery. No runaround, no surprises, just honest communication and top tier service from start to finish. That’s rare these days. If you’re even thinking about getting a truck. Especially a Raptor. Do yourself a favor and go see Jason at Ray Seraphin Ford. You’ll thank yourself later. 11/10 experience. Couldn’t be happier. More
The Salesman and Dealership helped me find The Ford F250 that I wanted. I took them no time all to find it…Thank You that I wanted. I took them no time all to find it…Thank You More
The work was completed in a timely fashion The employees were wonderful at the front desk I would recommend their facility were wonderful at the front desk I would recommend their facility More
Great buying experience with helpful staff all around. Matt, Jason and Al all gave me top notch attention and assistance when picking out my new vehicle and even helped secure a rebate after the purchase. Matt, Jason and Al all gave me top notch attention and assistance when picking out my new vehicle and even helped secure a rebate after the purchase. More
I appreciate that they squeezed me in earlier than they originally stated they could. Although the communication seems to break down somewhere between the customer and the service technician. originally stated they could. Although the communication seems to break down somewhere between the customer and the service technician. More
Bruce Ensign Jr, was very good on servicing our vehicle! Does excellent work. Appreciate his work Does excellent work. Appreciate his work More



