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Ray Skillman West Auto Mall - Service Center

Indianapolis, IN

4.8
1,081 Reviews

1,081 Reviews of Ray Skillman West Auto Mall - Service Center

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July 27, 2021

We have purchased three cars from this dealership. We have had all the service done there on all three cars. We continue to be impressed with the work they have done for us and the friendliness of every More

by NELDAFARRAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Bunte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Clayton
July 26, 2021

I am a long-time service customer and have always had a good experience. Due to staffing challenges It was about 3.5 weeks before I could get an appointment. I did drop my vehicle off early (as I had a f More

by Sara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not know the name of the Service manager that assisted me.
July 23, 2021

I was able to get a service appointment the same day I called and was in and out in under and hour. Very personable staff. More

by skw126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaylo, Jeff
July 19, 2021

The entire service team was involved in the servicing/repair of my vehicle. All were friendly and kept me updated on my vehicle status. All problems were or will be resolved in near future. If More

by rshanahaniii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayla McCann
July 15, 2021

I got there 50 minutes early and they went ahead and took my vehicle in. It was there for 2 recalls. They directed me to the showroom waiting room. I watched TV and browsed the internet on my phone. I wa More

by alesiapayne59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
names unknown
Jul 15, 2021 -

alesiapayne59 responded

Great job everyone!

July 15, 2021

The gentleman who helped me at the service desk was very polite and helpful. I had made an appointment online--but it wasn't on the books (I'm sure it was user error), he went ahead and got me in for my se More

by ak2499
Recommend Dealer
Yes
Employees Worked With
Tony May
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2021

The service department is always the best. The waiting room is always clean. I work for an oil company and they let me use my would oil. More

by twinter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyndsay Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2021

The service was quick and staff was friendly. My only problem was with confusion or the type of Santa Fe I have. Several times I was told I couldn't bring my car in for the free maintenance until 7,500 m More

by Bearmanindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Rady
June 28, 2021

Wonderful service! So pleasant and professional! I highly recommend them! Fast and efficient…I’ll be back for my next service. Thank you very much! More

by leslied1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Bunte
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2021

I've always had a good experience with the service dept. I schedule my appointment online at a time convenient for me and service is completed in a timely manner. More

by skw126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't remember name of employee
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