Ray Skillman West Auto Mall - Service Center

We have purchased three cars from this dealership. We have had all the service done there on all three cars. We continue to be impressed with the work they have done for us and the friendliness of every have had all the service done there on all three cars. We continue to be impressed with the work they have done for us and the friendliness of everyone who works there. More

I am a long-time service customer and have always had a good experience. Due to staffing challenges It was about 3.5 weeks before I could get an appointment. I did drop my vehicle off early (as I had a f good experience. Due to staffing challenges It was about 3.5 weeks before I could get an appointment. I did drop my vehicle off early (as I had a family emergency out of town) the team was able to get my car in a little sooner and evaluate its issue so that parts could be ordered. All repairs were made in a timely fashion and for less money than originally quoted, THANKS. (My car is back to driving as it used to) More

I was able to get a service appointment the same day I called and was in and out in under and hour. Very personable staff. called and was in and out in under and hour. Very personable staff. More

The entire service team was involved in the servicing/repair of my vehicle. All were friendly and kept me updated on my vehicle status. All problems were or will be resolved in near future. If servicing/repair of my vehicle. All were friendly and kept me updated on my vehicle status. All problems were or will be resolved in near future. If my assigned service rep was not available another stepped in to answer my questions, give me a new update or that service was completed. More

The gentleman who helped me at the service desk was very polite and helpful. I had made an appointment online--but it wasn't on the books (I'm sure it was user error), he went ahead and got me in for my se polite and helpful. I had made an appointment online--but it wasn't on the books (I'm sure it was user error), he went ahead and got me in for my service and I was out of there within 45 minutes. I will definitely return for my service needs! More

The service department is always the best. The waiting room is always clean. I work for an oil company and they let me use my would oil. room is always clean. I work for an oil company and they let me use my would oil. More

The service was quick and staff was friendly. My only problem was with confusion or the type of Santa Fe I have. Several times I was told I couldn't bring my car in for the free maintenance until 7,500 m problem was with confusion or the type of Santa Fe I have. Several times I was told I couldn't bring my car in for the free maintenance until 7,500 mile but I have 2 Santa Fes with turbos which I was told is every 6,000 miles. My appointment was almost canceled until I reminded them I have turbos. Even the I brought my car in they said I had to wait until 7,500 mile if I wanted the service for free until I told them it was a turbo. I purchased both of my Santa Fes from this dealership last year and thought that information would be in my file. Other than the confusion it was a great experience. More

Wonderful service! So pleasant and professional! I highly recommend them! Fast and efficient…I’ll be back for my next service. Thank you very much! highly recommend them! Fast and efficient…I’ll be back for my next service. Thank you very much! More

I've always had a good experience with the service dept. I schedule my appointment online at a time convenient for me and service is completed in a timely manner. I schedule my appointment online at a time convenient for me and service is completed in a timely manner. More