Ray Skillman West Auto Mall - Service Center
Indianapolis, IN
1,081 Reviews of Ray Skillman West Auto Mall - Service Center
Great service They are always friendly and respectful of my time. I like the updates as well. I will definitely be back for my car care needs! They are always friendly and respectful of my time. I like the updates as well. I will definitely be back for my car care needs! More
Quick service I definitely will be back again for service...everyone was very nice...helpful and service was done really quick...Really like that i had a great coup I definitely will be back again for service...everyone was very nice...helpful and service was done really quick...Really like that i had a great coupon to save me money...always very friendly to make I feel appreciated as a customer... More
Excellent Slow leaked and got it fixed at the last minute right before the dealership service department was to close. They were great with helping me out Slow leaked and got it fixed at the last minute right before the dealership service department was to close. They were great with helping me out More
Customer Service is great! Made the appointment by phone but when I arrived it was not on the books. James/Jimmy/Jamie(?) quickly fit me in and got the service underway. When it Made the appointment by phone but when I arrived it was not on the books. James/Jimmy/Jamie(?) quickly fit me in and got the service underway. When it was complete he came and found me and checked me out. He was personable, thorough, and made me feel like a valued customer. More
Awesomeness I went in to get my tire pressure changed and seevice was so amazing for that I ended up with a car. Everyone was so nice from service, to salesrep, t I went in to get my tire pressure changed and seevice was so amazing for that I ended up with a car. Everyone was so nice from service, to salesrep, to finance, to managers. Everyone welcomed me. More
Repair under warranty It is an imperfect world, but that condition is easily overcome by a commitment to excellence. Patrick Rady and his team repaired my exhaust under war It is an imperfect world, but that condition is easily overcome by a commitment to excellence. Patrick Rady and his team repaired my exhaust under warranty, and they did it without excuses or delay. Excellent service from the Patrick's service team. More
Always a good experience I had service performed on two of my Kias over several days. Jamie and Lyndsay were outstanding and are always top notch when dealing with customers. I had service performed on two of my Kias over several days. Jamie and Lyndsay were outstanding and are always top notch when dealing with customers. Service work was executed well and on time as promised. Only problem I ever have with this location is the same problem . . . very, very hard to get through on the phone. Get to the switchboard and it is hit or miss if the operator knows what she is doing. You need to train them on consistency. And I'm always waiting for someone to pick up the phone in service. And if I don't get Lyndsay or Jaime . . . it's hit or miss if I get anyone who I'm confident in dealing with. More
Patrick is great! Patrick is service mgr at Mitsubishi section. Kept me informed & handled everything for my warranty work. I have recommended him & his team to friend Patrick is service mgr at Mitsubishi section. Kept me informed & handled everything for my warranty work. I have recommended him & his team to friend & family. More
Very pleased! Every time I come to Ray Skillman. I get treated real well by everyone there. Great service and great people. I will be back again. Every time I come to Ray Skillman. I get treated real well by everyone there. Great service and great people. I will be back again. More
fantastic customer service The service I received was just wonderful. Chris is a fantastic representative for your dealership. He is kind, thorough, attentive and professiona The service I received was just wonderful. Chris is a fantastic representative for your dealership. He is kind, thorough, attentive and professional. He makes the customer feel comfortable and important. As I sat in the waiting room, I overheard the other customers commenting of the fine service. I would also like to thank Jamie, Lyndsay and Matt. They are very nice. I really appreciate their great service and hospitality. More