Ray Skillman West Auto Mall - Service Center

Oil change and tire rotation Service elements were fine....wish that their time management was better. I recognize that the vehicle service recommendations were followed, but I Service elements were fine....wish that their time management was better. I recognize that the vehicle service recommendations were followed, but I was not informed until the receipt of the car that the tires had been rotated. I would appreciate that all service elements were discussed when the vehicle was received and entered into the system. More

Nicely done Everyone was very helpful and knowledgeable about all my questions. The Service was great and time quoted was right on. I will be back next time Everyone was very helpful and knowledgeable about all my questions. The Service was great and time quoted was right on. I will be back next time my car needs service. More

Washer Tank Lyndsay, Jamie, & Matt always do a great job with my service. Easy check-in, work completed on time, and easy check-out. Always nice to have the car Lyndsay, Jamie, & Matt always do a great job with my service. Easy check-in, work completed on time, and easy check-out. Always nice to have the car washed too! More

Awesome Service Department! The service team led by Tony May is great! I continue to choose Skillman soley because the service team rocks! They are respectful, courteous and know The service team led by Tony May is great! I continue to choose Skillman soley because the service team rocks! They are respectful, courteous and knowledgeable. I appreciate followup calls if after inspection what needs done changes or the anticipated price changes. I have had success keeping my vehicles road worthy because I follow their recommendations for keeping my Santa Fe “healthy”. More

Excellent Experience The folks did an amazing job handing our SUV through a tough situation. These folks are now our go to Hyundai dealer in the area. The folks did an amazing job handing our SUV through a tough situation. These folks are now our go to Hyundai dealer in the area. More

Excellent Service I bought a 2016 Honda Pilot on a Monday and the engine light came on Friday. Turn out to be a $1,500 dollar problem. It was not covered under warrant I bought a 2016 Honda Pilot on a Monday and the engine light came on Friday. Turn out to be a $1,500 dollar problem. It was not covered under warranty that I received. Tony was very understanding about the problem at hand and then relayed the information to Greg and then the decision was made to take care of the issue at no cost to me. I know that a company has policies and procedures that they follow, but sometimes you have to go above and beyond to do the right thing in treating the customer right and that's what they did. Thanks to everyone! More

Quick service Easy to make an appointment and very fast service. Staff is quite friendly and answers any questions. Short time waiting to make an appointment and v Easy to make an appointment and very fast service. Staff is quite friendly and answers any questions. Short time waiting to make an appointment and very fast service. More

Great work The people here are very kind and helpful. Always have been, and you don't get that everywhere. I just lost my husband so I am thankful for kind peopl The people here are very kind and helpful. Always have been, and you don't get that everywhere. I just lost my husband so I am thankful for kind people. More

service Tire pressure light came on and was not sure why. Temperature changed caused low pressure. All tires now have correct pressure. Had the car ready when Tire pressure light came on and was not sure why. Temperature changed caused low pressure. All tires now have correct pressure. Had the car ready when I returned to pick it up. More

emission light on dash board lit up Attendant checked computer code and discovered gas cap ajar. Problem was solved. Also had two keys prepared expeditiously while I waited for the keys Attendant checked computer code and discovered gas cap ajar. Problem was solved. Also had two keys prepared expeditiously while I waited for the keys to be cut. More