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Regal Chevrolet

Lakeland, FL

Overview
Employees
Reviews
Vehicles
4.4
1,343 Reviews
When you're looking for an auto dealership in Lakeland near Winter Haven or any surrounding area, you'll find no pressure and no hassles at Regal Chevrolet, conveniently located at 925 Bartow Rd. Give us an opportunity to serve you and you'll see the difference. Please check out our Lakeland Chevrolet hours and directions page for more information on how to find our dealership. Our staff is on hand and eager to assist you in finding the perfect car for you and your everyday needs. We take pride in the level of service we provide, so come on in and let us show you why we're the premier choice for Winter Haven Chevrolet drivers. We offer competitive rates on auto loans to help you buy the vehicle you need. We look forward to serving our Tampa, FL Chevrolet shoppers too.
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925 Bartow Road

Lakeland, FL

33801

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Showing 1,343 reviews

October 19, 2025

Scott is always very helpful and informative! Excellent service. We are usually in and out in no time. I do miss the car wash with a vacuum. Thank you! More

by SPECIALKKIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2025 -

Regal Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Regal Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Felix Mendez - Service Lane Manager - 863-333-4656

October 18, 2025

Should have called me before. I came to let me know they did not have the part More

by don dean
Recommend Dealer
No
Employees Worked With
Scott Erickson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Erickson
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Oct 20, 2025 -

Regal Chevrolet responded

Thank you for providing this feedback, Don, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Felix Mendez - Service Lane Manager - 863-333-4656

October 18, 2025

Keep bringing truck for same issue. Missing work and you cant even give loaner car More

by Firecracker737
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Erickson
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 20, 2025 -

Regal Chevrolet responded

We’re truly sorry to hear that you’ve had to bring your truck in multiple times for the same issue. We’d like to look into your situation further. Please reach out to us to discuss, thank you, Service Lane Manager Felix Mendez 863-333-4656.

October 18, 2025

Joe Platt all ways treats people in a courteous and professional manner thanks you Joe. More

by Larry.Peace52@gmail. Com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emmy Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Abichid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Platt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2025 -

Regal Chevrolet responded

Thanks for sharing your thoughts about your experience with Regal Chevrolet. We appreciate your business and hope to see you again soon! Felix Mendez - Service Lane Manager - 863-333-4656

October 16, 2025

Fast service, clean waiting area, friendly staff, and my truck was service was finished quickly! More

by DALE.GOOLSBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Platt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2025 -

Regal Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Felix Mendez - Service Lane Manager - 863-333-4656

October 15, 2025

When we test drove the vehicle, I noticed the AC was not blowing cold air. They said they’d have it fixed and delivered to us within 2-3 days. That ended up being 5 days. Then our vehicle started giving us More

by cjkornhaus
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew
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Oct 15, 2025 -

Regal Chevrolet responded

Thank you for taking the time to share your experience. We sincerely apologize for the delays and communication issues you've encountered throughout this process. This is not the level of service we strive to provide, and we understand how frustrating it must have been to deal with ongoing issues and extended wait times. We appreciate your patience and are actively working to improve both our internal processes and communication with customers. Your feedback has been shared with our team to ensure situations like this are handled more efficiently in the future. Thank you, Service Lane Manager Felix Mendez 863-333-4656 to discuss.

October 15, 2025

Courteous, friendly and doing their best to help you. Usually on time with appointments. Great! More

by KAYANDPOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emmy Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Platt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 15, 2025 -

Regal Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Regal Chevrolet, we look forward to having you as a valued customer for many years to come! Felix Mendez - Service Lane Manager - 863-333-4656

October 13, 2025

They give great service. They are pleasant and professional. They make the experience of having your vehicle pleasant. More

by lk-brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emmy Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Platt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2025 -

Regal Chevrolet responded

Thanks for sharing your thoughts about your experience with Regal Chevrolet. We appreciate your business and hope to see you again soon! Felix Mendez - Service Lane Manager - 863-333-4656

October 09, 2025

Good service, attention, follow up The cleaning of the room, the final points The receiving guy outside, attention and respect More

by wandalg23
Recommend Dealer
Yes
Employees Worked With
Mr Francisco, attention and service
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Oct 09, 2025 -

Regal Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Felix Mendez - Service Lane Manager - 863-333-4656

October 02, 2025

The whole team in the pre-owned sales team was so nice and helpful! Great More

by blessed12_25_18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke, Carley and I don't remember the managers name
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Oct 02, 2025 -

Regal Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Felix Mendez - Service Lane Manager - 863-333-4656

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