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Regal Kia Lakeland
Lakeland, FL
5,490 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 5,490 reviews
November 19, 2025
Very helpful and courteous. let us know what was recommended for our car and was finished with service in a timely manner let us know what was recommended for our car and was finished with service in a timely manner More
by leah9580
Verified Customer
November 19, 2025
Great job you guys are the best I’m always satisfied with the work you doing thanks a lot the work you doing thanks a lot More
by Abel de la Pena
Employees Worked With
November 19, 2025
Kia always have good customer service! !! Is very clean the people are very nice they make sure they give you the best deal if you need any work on your vehicle when you pull up they always !! Is very clean the people are very nice they make sure they give you the best deal if you need any work on your vehicle when you pull up they always greet you of how you doing today how may I help you. More
by lulachatman
Employees Worked With
Anneliese river / 7842
November 19, 2025
Misty got me check in and my car serviced quickly! Misty was very polite and kept me updated on how my vehicle was doing Misty was very polite and kept me updated on how my vehicle was doing More
by sophielynn69
November 18, 2025
Until my last visit I loved taking my car to Regal but this experience has changed that and I may never return for a service. I just had my car serviced 3 months prior with no mention of service needed an this experience has changed that and I may never return for a service. I just had my car serviced 3 months prior with no mention of service needed and this time $2700 worth. To me something didn’t seem right so I’ll be getting a second opinion. More
by lhurley693
Employees Worked With
November 17, 2025
Great experience no issues with getting service. Took time to update on what was going on while waiting Took time to update on what was going on while waiting More
by tohrmund
November 17, 2025
Jeremy made sure to let me know the approximate wait time which was helpful in planning my next appointment. which was helpful in planning my next appointment. More
by meshell65
