Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Regal Kia Lakeland
Lakeland, FL
5,034 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,034 reviews
May 17, 2025
It was a great experience, wonderful costumer service and the service was done on time the service was done on time More
by Simeonzidony06
Verified Customer
May 17, 2025
Best service around. Misty and Anneliese kept me informed through the whole process. I wouldn't go anywhere else. Misty and Anneliese kept me informed through the whole process. I wouldn't go anywhere else. More
by JR2019
May 17, 2025
Employees communicated well, with clear information. The wait at the dealership was tolerable, with food to nibble on during the wait. I was well aware before my arrival as to how long I would have to The wait at the dealership was tolerable, with food to nibble on during the wait. I was well aware before my arrival as to how long I would have to wait. More
by MLMPO
May 16, 2025
Once again, Jeremy did an excellent job getting my tire fixed, in a timely manner Even though I did not have an appointment. Enjoy working with him, extremely friendly, caring and supportive. Thank fixed, in a timely manner Even though I did not have an appointment. Enjoy working with him, extremely friendly, caring and supportive. Thanks again, Donna Gorell More
by PINKLASS
Employees Worked With
May 16, 2025
The dealership came through with flying colors to solve my windshield issues. Jorge was very professional and made me feel like he puts his customers first. Also, a special thank you to our sales rep, Orl my windshield issues. Jorge was very professional and made me feel like he puts his customers first. Also, a special thank you to our sales rep, Orlando. Kudos to the whole team! More
by debbiesundean
May 16, 2025
Very nice, quick help and work done quick. Got a ride home and to pick up rental. Got a ride home and to pick up rental. More
by ddtaz
Employees Worked With
May 15, 2025
First of all, I resent being told how many words to use! I take my car to Regal because they generally run on time for their appointmenta. Justin is very good about explaining ehat is needed (in terms I ca I take my car to Regal because they generally run on time for their appointmenta. Justin is very good about explaining ehat is needed (in terms I can understand) and keeping me informed as to the status of the repairs. More
by jjwasz
Employees Worked With
Justin was my service contact
May 15, 2025
Always friendly professional staff from start to finish of the visit ready to assist you with any concerns you have about your vehicle. of the visit ready to assist you with any concerns you have about your vehicle. More
by mikewaylon
Employees Worked With
May 15, 2025
My experience started out a little rough, however Maleke jumped in and made everything work! He is very kind, knowledgeable and patient! I appreciate him more than he knows! Ian stepped in and was absolut jumped in and made everything work! He is very kind, knowledgeable and patient! I appreciate him more than he knows! Ian stepped in and was absolutely amazing to work with also! Would recommend this dealership and working with Maleke and Ian!! More
by melissa1979ap
