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Regal Kia Lakeland
Lakeland, FL
4,933 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,933 reviews
May 17, 2023
I waited a long time for them to do the work they had to do but Jeremy always check on me and let know what else they found out that needed to b done they sure was busy that day all of them that work there do but Jeremy always check on me and let know what else they found out that needed to b done they sure was busy that day all of them that work there sure new there job but always had the time to smile and say hi I stayed outside the whole time. I would tell people about my experience while there and give them an excellent experience for that day More
by CHERYLRICE@GMAIL.COM
Verified Customer
May 17, 2023
They are very kind and helpful, while I’m waiting for my service they ask if I need anything and I love I get my car wash every time I go! service they ask if I need anything and I love I get my car wash every time I go! More
by FERNANDARAZO50
Employees Worked With
Other Employees :
Kelsey Johnson
May 16, 2023
Bad communication and didn’t feel secure the trust about my vehicle being fixed Correctly..I will Return back to Lakeland hills Regal GMC for my maintenance.. my vehicle being fixed Correctly..I will Return back to Lakeland hills Regal GMC for my maintenance.. More
by VIRGILFULLER10
Employees Worked With
Shawn
May 15, 2023
Had a giant nail on back passenger tire about 2 inches from the sidewall. After waiting in the service bay for 10 minutes no one came out so I walked in to get help. Johnathan was the closest and got my i from the sidewall. After waiting in the service bay for 10 minutes no one came out so I walked in to get help. Johnathan was the closest and got my info told me it would be 1.5 hours and sent me to the waiting area. 2 hours and 10 minutes later Johnathan told me they were working on it after I ASKED for an update. Hadn't heard from him since my arrival. About 30 minutes later he told me my tire wasn't in stock and they could plug it or put a different brand on. I was already told it couldn't be plugged because it's too close to the sidewall and why I came to the dealership because of the road hazard warranty I purchased through Kia. Five minutes later my car was ready with a mismatched tire but atleast I was done. More
by Kasiemdurden1@gmail.com
May 14, 2023
Nice and quick. . Misty is the best! I like the complimentary wash.. atmosphere is nice and Misty Osborne is the best!! . Misty is the best! I like the complimentary wash.. atmosphere is nice and Misty Osborne is the best!! More
by THOMPKINSNIKKI
May 14, 2023
Be careful people they take time with the people and help them through their situation with their vehicles and they continue to do an excellent job. them through their situation with their vehicles and they continue to do an excellent job. More
by MZARLE
Employees Worked With
Other Employees :
Kelsey Johnson
May 11, 2023
Very customer friendly , informative , and helpful , always checking on the customers while you're waiting for your vehicle . always checking on the customers while you're waiting for your vehicle . More
by WFHOLLAND2727
Employees Worked With
