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Regal Kia Lakeland
Lakeland, FL
4,924 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,924 reviews
April 14, 2023
I usually have good service, but this time was different. I stood by while people walked by me for 8 minutes . I finally went into an office near by for help. I stood by while people walked by me for 8 minutes . I finally went into an office near by for help. More
by cstewart_33
Verified CustomerEmployees Worked With
Other Employees :
Kelsey Johnson
April 13, 2023
Quick and easy. When I drove in there was someone there waiting to help with the car. When I drove in there was someone there waiting to help with the car. More
by pegebrooks
Employees Worked With
April 13, 2023
I took my 2023 Kia forte to get the windows tinted, when I notice the back seat was dirty with grease I called spoke to Alex he said he could hear me that he would call me back I’m still waiting on a call h I notice the back seat was dirty with grease I called spoke to Alex he said he could hear me that he would call me back I’m still waiting on a call him. More
by Tacha
April 13, 2023
I had a quick and easy no hassle process from start to finish. Definitely will shop here again. finish. Definitely will shop here again. More
by eddie.gammage
Employees Worked With
April 11, 2023
Was a pleasant visit. Customer service was great. Very clean facility. Had snacks and drinks free of charge. would come back Customer service was great. Very clean facility. Had snacks and drinks free of charge. would come back More
by Bgarcia199709
Employees Worked With
April 10, 2023
The Service Center is always courteous and attentive to my vehicle needs, they genuinely care about sound a good jod. my vehicle needs, they genuinely care about sound a good jod. More
by AUTOCRIT
