Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Regal Kia Lakeland
Lakeland, FL
4,906 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,906 reviews
January 11, 2023
Misty was wonderful keeping us up to date with are service. We only had an iol change, but was very happy with the time. service. We only had an iol change, but was very happy with the time. More
by DC8424
Verified CustomerEmployees Worked With
January 10, 2023
The dealership is easily accessible. It was very quick and easy to get the appointment. Service was professionally completed in a timely manner. It was very quick and easy to get the appointment. Service was professionally completed in a timely manner. More
by PAULCV
Employees Worked With
January 10, 2023
As a first time car buyer Jennifer and Regal Kia made it relatively easy for me to find and finance the car if my dreams and I will definitely be returning. relatively easy for me to find and finance the car if my dreams and I will definitely be returning. More
by Andrewgreene37
Employees Worked With
Jennifer Dennis, Jeff Bass
January 06, 2023
Once the car I ordered came in, the paper work and delivery went fairly quickly. delivery went fairly quickly. More
by Miderry
January 05, 2023
Found the problem with my AC. I was afraid I'd need an entire system but they found that it was a leak in a hose. They fixed it and found a few other items needing attention. I wi I was afraid I'd need an entire system but they found that it was a leak in a hose. They fixed it and found a few other items needing attention. I will do those later in January. Excellent service and very professional. Jeremy is great. More
by scubajim0
Employees Worked With
January 05, 2023
This was my first experience with Regal KIA of Lakeland and the process was fast and professional. I would definitely recommend them to anyone! and the process was fast and professional. I would definitely recommend them to anyone! More
by irishiz27
January 05, 2023
Went in for an oil change and left with a new car. They were able to lower my payments (and my car insurance went down too) and I have a brand new car. Will finally be able to drive again (traded a st They were able to lower my payments (and my car insurance went down too) and I have a brand new car. Will finally be able to drive again (traded a standard that only hubby could drive for an automatic that we both can). They made everything super easy to understand. Misty in service got us taken care of quick and when she realized that we were going to trade in the car, texted me to let me know that everything was ready instead of interrupting us. Willy worked super hard to get me a car that both my husband and I liked that we could afford. Srecko made all the paperwork super easy to understand and if there was something I didn't get he talked me through it until I did. I love Kia and I'm planning on sticking with them! More
by patronusprincess
January 04, 2023
Quick and Efficient. Had my car Completed and back to me very quickly. Highly recommend. Had my car Completed and back to me very quickly. Highly recommend. More
by Taylor.storey15
Employees Worked With
Other Employees :
Kelsey Johnson
