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Regal Kia Lakeland
Lakeland, FL
4,909 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,909 reviews
January 03, 2023
Friendly and clean place! Was taken care quickly and they didn’t take to long.. Was taken care quickly and they didn’t take to long.. More
by Dalki
Verified CustomerEmployees Worked With
January 02, 2023
Like always service advisor Kelsey made Shure all what my vehicle needed was done. Way to go. I had appointments for two of my cars and they got done as I asked. vehicle needed was done. Way to go. I had appointments for two of my cars and they got done as I asked. More
by homaha@msn.com
Employees Worked With
Kelsey Johnson
December 31, 2022
They mistakenly registered 30K odometer miles more on my invoice. Now I’m stuck with CARFAX trying to fix it invoice. Now I’m stuck with CARFAX trying to fix it More
by SOUMAC
Employees Worked With
December 31, 2022
The service department is very friendly, accommodating and they communicate what needs to be repaired without any pressure. I have a high level of trust in their service department! and they communicate what needs to be repaired without any pressure. I have a high level of trust in their service department! More
by rwrhoads
Employees Worked With
December 31, 2022
Fast and friendly service. I was in and out within an hour and home before dinner I was in and out within an hour and home before dinner More
by Troy
Employees Worked With
Other Employees :
Kelsey Johnson
December 31, 2022
Every single representative I have had has been so kind, patient, and helpful. I wouldn’t go anywhere else. patient, and helpful. I wouldn’t go anywhere else. More
by ISLANDGIRLGIO
Employees Worked With
December 31, 2022
Comfortable waiting area, friendly staff, prompt work and a clean vehicle. Very happy! Be back when needed! a clean vehicle. Very happy! Be back when needed! More
by southerngirlsrbest
Employees Worked With
Other Employees :
Kelsey Johnson
December 30, 2022
The reason for my second visit in a week was due to them not checking the blower for leaves when they changed out the cabin filter not checking the blower for leaves when they changed out the cabin filter More
by emelendez726
December 30, 2022
Came in had my car diagnosed was told what part was needed ordered the part they never let me know the part had arrived to Schedule service to install it needed ordered the part they never let me know the part had arrived to Schedule service to install it More
by REALFILM
Employees Worked With
December 30, 2022
I TOOK MY CAR FOR RECALL ON 12/14/2022. I HAD A LOT OF EXCUSES ONLY LIKE TECH ON VACATION, MANAGER FOOD POISIONED, NOTHING DOCUMENTED ON WHAT THEY TOOK OFF FROM VEHICLE.MR SHAUN NEVER CHECK I HAD A LOT OF EXCUSES ONLY LIKE TECH ON VACATION, MANAGER FOOD POISIONED, NOTHING DOCUMENTED ON WHAT THEY TOOK OFF FROM VEHICLE.MR SHAUN NEVER CHECK IF I CAN HAVE A LOANERS. I AM GETTING TO BE LATE AT WORK NOT HAVING A CAR. More
by sandricookie
Employees Worked With
