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Regal Kia Lakeland
Lakeland, FL
4,912 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,912 reviews
December 30, 2022
I TOOK MY CAR FOR RECALL ON 12/14/2022. I HAD A LOT OF EXCUSES ONLY LIKE TECH ON VACATION, MANAGER FOOD POISIONED, NOTHING DOCUMENTED ON WHAT THEY TOOK OFF FROM VEHICLE.MR SHAUN NEVER CHECK I HAD A LOT OF EXCUSES ONLY LIKE TECH ON VACATION, MANAGER FOOD POISIONED, NOTHING DOCUMENTED ON WHAT THEY TOOK OFF FROM VEHICLE.MR SHAUN NEVER CHECK IF I CAN HAVE A LOANERS. I AM GETTING TO BE LATE AT WORK NOT HAVING A CAR. More
by sandricookie
Employees Worked With
December 30, 2022
Came in had my car diagnosed was told what part was needed ordered the part they never let me know the part had arrived to Schedule service to install it needed ordered the part they never let me know the part had arrived to Schedule service to install it More
by REALFILM
Verified CustomerEmployees Worked With
December 30, 2022
The reason for my second visit in a week was due to them not checking the blower for leaves when they changed out the cabin filter not checking the blower for leaves when they changed out the cabin filter More
by emelendez726
December 29, 2022
Great communication and service on both ends of the service department and advisors. I highly recommend service department and advisors. I highly recommend More
by castillo.luis46
Employees Worked With
December 28, 2022
They are honest and do an excellent job with the full oil change and fuel injection service. It was on the pricey side and at times more expensive than planned or expected. Overall they make sure the car is change and fuel injection service. It was on the pricey side and at times more expensive than planned or expected. Overall they make sure the car is fully serviced and clean and listen to the customers concerns and questions. This was an excellent experience and they are great mechanics. Would like for the tires to be filled and the coolant top off. Definitely recommend Regal Kia More
by kristin.bunch1
Employees Worked With
Other Employees :
Kelsey Johnson
December 28, 2022
Treatment i s Excellent but The waiting Room should be bigger sodas should be free bigger sodas should be free More
by TORRES876
Employees Worked With
Other Employees :
Kelsey Johnson
December 26, 2022
Great and friendly service . Very timely service . Everyone was very friendly.. Very nic atmosphere and Service was great. Very timely service . Everyone was very friendly.. Very nic atmosphere and Service was great. More
by alnieta60
Employees Worked With
December 25, 2022
Great team, nice waiting area. Communication is very good. Appreciate the car wash. Snacks, water and coffee are a nice touch. Communication is very good. Appreciate the car wash. Snacks, water and coffee are a nice touch. More
by jsyrn
December 24, 2022
Kia has helped me with my car working to top-notch ability. I bought the maintenance package. I think it's a good idea to take advantage of keeping your vehicle desirable. Customer service for me is a ability. I bought the maintenance package. I think it's a good idea to take advantage of keeping your vehicle desirable. Customer service for me is always A+. You have to treat people like you want to be treated on both sides of life More
by EDEVASIA
Employees Worked With
