Regal Kia Lakeland

All recalls and service needed was completed in a very timely manor with great customer service. timely manor with great customer service. More

Regal Kia always does a good job. Regal Kia always does a good job. Regal Kia always does a good job. Regal Kia always does a good job. Regal Kia always does a good job. More

My service guy. Jorge always does a good job when I bring my car in for service. Jorge always does a good job when I bring my car in for service. More

Overall typical car buying experience. They tried to offer a lower amount than what my car is worth for trade in and for me what was different than other car buying or leasing is I didn’t They tried to offer a lower amount than what my car is worth for trade in and for me what was different than other car buying or leasing is I didn’t have to sign a lot of paperwork. Signature is digital and is a one and done deal. Supposedly I only signed 3 documents which they gave me my paperwork that was only two pages (but they said I signed 3 things). Also for my car I had to stay on the grounds for 10 minutes while this updated “edoc” was being done which they said no signature or anything was needed. But I was just very confused why it was called an “edoc” if I didn’t have to sign anything for this new car. I’ve had a few friends have the same experience where it wasn’t good but wasn’t bad. Just a heads up they’ll tell you to wait to do the review with them so they can help you answer the questions too. Just overall a weird experience and I’m still concerned that they did other documents with my signature that I am not aware of overall. More

They were quick and on time to take care of my tune up and any questions I had and any questions I had More

I made online service appointment, the service amount populated the price of service i selected. Jeremy the service advisor charged an additional cost. When brought to his attention he claimed it was fi populated the price of service i selected. Jeremy the service advisor charged an additional cost. When brought to his attention he claimed it was fixed. When checking out he never corrected the over charge. This make the second time he has done this. Jeremy isn't good for business there. Im going to take my business elsewhere. More

Friendly and communicate well! Nice waiting area, like the rocking chairs outside when nice weather. Comfy seating inside also. Nice waiting area, like the rocking chairs outside when nice weather. Comfy seating inside also. More

We dealt with Malik. Very professional …was very knowledgeable. Would recommend this dealership very highly! Very professional …was very knowledgeable. Would recommend this dealership very highly! More

As always, great customer service and waiting area setup with anything you could possibly need. Jeremy kept me informed all through service and found that a wheel alignment was also needed soon but they we with anything you could possibly need. Jeremy kept me informed all through service and found that a wheel alignment was also needed soon but they were able to take care of it same day....and quick I might add. Thank you for the great service. Keep up the good work!! More

Very pleasant atmosphere. Staff was helpful and made me feel comfortable. Kept me a part of the service they were doing. Would recommend this establishment very highly. Staff was helpful and made me feel comfortable. Kept me a part of the service they were doing. Would recommend this establishment very highly. More