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Regal Kia Lakeland
Lakeland, FL
4,919 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,919 reviews
Verified Customer
December 08, 2022
The service is excellent 👌 and Jonathan was very helpful and very kind. I am very please. and very kind. I am very please. More
by Ada castro
December 08, 2022
Amazing. The customer service is always fantastic. Jonathan was on top of all my questions with answers and Kelsie is always a pleasure The customer service is always fantastic. Jonathan was on top of all my questions with answers and Kelsie is always a pleasure More
by Cashley
December 08, 2022
We don’t trust anyone else when it comes to servicing our vehicles. Jorge is my go to guy. vehicles. Jorge is my go to guy. More
by John Windsor
December 08, 2022
The only thing they didn’t vacuum inside my car after that everything was man A+ that everything was man A+ More
by odeline_03
Employees Worked With
Other Employees :
Kelsey Johnson
December 08, 2022
A not so happy experience. With the exception of Victor, this place is what gives car salesman a bad reputation. With the exception of Victor, this place is what gives car salesman a bad reputation. More
by dabronx88
Employees Worked With
December 08, 2022
My overall experience was great! Willie was awesome. I’m a very happy customer. I love my new car. Willie was awesome. I’m a very happy customer. I love my new car. More
by CAROLRIVERS1
December 08, 2022
Everyone was a rockstar and was very helpful! We felt taken care of for sure. We felt taken care of for sure. More
by MANDA.CONNOLLY
December 07, 2022
Met immediately by Misty who was quick to get me in and out. No issues with the service, my oil change and vehicle check were done sooner than I expected. Always a great visit at Regal Kia. Thank you out. No issues with the service, my oil change and vehicle check were done sooner than I expected. Always a great visit at Regal Kia. Thank you More
by FSITT123
Employees Worked With
