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Regal Kia Lakeland
Lakeland, FL
5,482 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 5,482 reviews
August 13, 2023
This dealership is covered by very courteous, professional and knowledgeable people. Kelsey is one of of the greatest associates I've had the pleasure of working with on any repairs or issues tha professional and knowledgeable people. Kelsey is one of of the greatest associates I've had the pleasure of working with on any repairs or issues that any of my three cars encounter. More
by BOBJR5062
Verified CustomerEmployees Worked With
Kelsey Johnson
August 13, 2023
My appointment was with Jeremy but he was not available. Carlos took care of the service on my Sedona and ensured the warranty work was completed. I always bring my Kia Sedona to Regal Kia, and you never Carlos took care of the service on my Sedona and ensured the warranty work was completed. I always bring my Kia Sedona to Regal Kia, and you never disappoint. More
by CSIMMS1
Employees Worked With
Carlos Iona
August 13, 2023
Nunca tengo que preocuparme por la calidad del servicio que recibo de Regal cuando llevo mi auto a Jorge. que recibo de Regal cuando llevo mi auto a Jorge. More
by WINDSORJOHNE
Employees Worked With
August 13, 2023
Great dealer and service. This is my 4th KIA and I am very satisfied with Regal service and dealership. This is my 4th KIA and I am very satisfied with Regal service and dealership. More
by pamsellers12344
Employees Worked With
Other Employees :
Kelsey Johnson, Ricky Custodio, Carlos Iona, Genesis Cruz
August 12, 2023
Best Fast service with out skipping great customer service & quality work for a great price service & quality work for a great price More
by robruiz1013
Employees Worked With
Other Employees :
Kelsey Johnson, Carlos Iona, Genesis Cruz
August 12, 2023
REGAL KIA LAKELAND HAS GREAT CUSTOMER SERVICE. THE SALEMAN WAS REALLY NICE AND HELPFUL. I FELT COMFORTABLE AND AT HOME. GREAT PLACE TO BUY A CAR. THE SALEMAN WAS REALLY NICE AND HELPFUL. I FELT COMFORTABLE AND AT HOME. GREAT PLACE TO BUY A CAR. More
by kmorton64
Employees Worked With
Jonathan Santos, Pedro Jenner, Shawn Carter
August 12, 2023
Waited way too long for an oil change. We even had an appointment. Ended up skipping the car wash. We even had an appointment. Ended up skipping the car wash. More
by LAURIE.BOWSER
Employees Worked With
August 11, 2023
Service from Kelsey was excellent as always and service was performed as needed. That’s why I bring my car to Regal. was performed as needed. That’s why I bring my car to Regal. More
by LAKEMARY412
August 11, 2023
Misty was very courteous and helpful. Thank you very much for the great service provided! Thank you very much for the great service provided! More
by Johncalloway55
Employees Worked With
August 11, 2023
They had the car we wanted and did everything they had to to make our purchase. to make our purchase. More
by EARNKNEE
