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Regal Kia Lakeland
Lakeland, FL
5,049 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 5,049 reviews
Verified Customer
May 03, 2025
Service agent was very personable and polite She did a great job explaining and was helpful great job explaining and was helpful More
by bkerber1
Employees Worked With
May 02, 2025
Oil change Oil change,tire rotation car wash Great job excellent customer service Great experience On time service excellent customer service Great experience On time service More
by jplakeland
May 02, 2025
He was very nice a professional I really appreciate it thank you again I back soon thank you again I back soon More
by Nonieleger
May 01, 2025
Misty is always amazing and helpful. Communication could be better between departments. Glad detailing is up and running again. Everyone that is in contact with customers are super frien Communication could be better between departments. Glad detailing is up and running again. Everyone that is in contact with customers are super friendly. Very clean inside and out as well. I don’t mind sitting and waiting for my van. More
by vproto13
May 01, 2025
Took 3 hours and then brought my car back to me with no wash, no vacuum. wash, no vacuum. More
by jlescobar2336
Employees Worked With
April 30, 2025
I bought brand new Kia K5 car to find out 1 year later that my iPhone 16 can't be charged with the wireless charger of the car and Kia does nothing about it. So so disappointing. I wouldn't recommend or b that my iPhone 16 can't be charged with the wireless charger of the car and Kia does nothing about it. So so disappointing. I wouldn't recommend or buy another car from a place that does not care about their customers More
by igeorgiev91
Employees Worked With
Justin. But he was the best customer service I ever had at Kia Regal
April 29, 2025
I pulled in for my appointment and was promptly greeted. I waited for my car to be serviced and was kept informed along the way. I waited for my car to be serviced and was kept informed along the way. More
by gambrella
April 29, 2025
Excellent service and helpful employees. Jeremy made sure my service was completed correctly and quickly. Jeremy made sure my service was completed correctly and quickly. More
by tbear318
Employees Worked With
