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Regal Kia Lakeland
Lakeland, FL
5,051 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 5,051 reviews
April 27, 2025
Jorge was very efficient and kept me well informed of service being performed. He also did a complimentary oil change. This was given after I explained my last visit and the problems I had had. service being performed. He also did a complimentary oil change. This was given after I explained my last visit and the problems I had had. More
by CALLINGAUGUST
Verified Customer
April 27, 2025
Professional and personable. Kia Regal does not try to drive up cost like so many shops in Florida do while servicing my vehicle. Kia Regal does not try to drive up cost like so many shops in Florida do while servicing my vehicle. More
by JBLAKELAND
April 27, 2025
I would rate the complete experience a 5 if it hadn't taken so long...2.5 hours for oil change and wash!!! taken so long...2.5 hours for oil change and wash!!! More
by ralph.hillhouse
April 26, 2025
Sometimes good sometimes bad Our first Kia we got from you you treated us bad an with second one with warranty you treated us bad you you treated us bad an with second one with warranty you treated us bad More
by BASSVOLS
April 26, 2025
Every time we bring in for oil change y'all want 150. 00 for this an 150.00 for that an the car only got 20 k mile what you make a poor car where it need to be work on with less then 20k miles unless my 00 for this an 150.00 for that an the car only got 20 k mile what you make a poor car where it need to be work on with less then 20k miles unless my dodge got 150 k mile only thing dodge every did was oil change an tire rotation. An no 150.00 here or 150.00 there sad More
by BASSVOLS
April 26, 2025
Jeramy was really good. He kept my honey updated on everything while he was there He kept my honey updated on everything while he was there More
by davisdaqueda3
Employees Worked With
April 25, 2025
It was awesome very professional staff and quick service Na Clean environment and very warm inviting place Na Clean environment and very warm inviting place More
by DAMB0309
April 25, 2025
Buying a car for my first teen driver, Regal made it easy and pain free. No back and forth and they were honest every step of the way. Thank you and pain free. No back and forth and they were honest every step of the way. Thank you More
by MIAYACINICH
April 25, 2025
I have been pleased for about6 years of service I’m awaiting a return fir a replacement of a runner light and it seems to be taking some time so hopefully soon and I had to make 2 trips already to the awaiting a return fir a replacement of a runner light and it seems to be taking some time so hopefully soon and I had to make 2 trips already to the dealership for this and I live a little ways away in Zephyrhills but I choose to stay with Lakeland as of now. Jeremy has always been on point with things as well. More
by sherrinewman@aol.com
Employees Worked With
