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Regal Kia Lakeland
Lakeland, FL
5,060 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 5,060 reviews
September 03, 2022
It was good customer service. .. always like this one ... friendly staff...nice people everyone there .. always like this one ... friendly staff...nice people everyone there More
by asalmon007
Verified CustomerEmployees Worked With
September 03, 2022
After I’m done with my Kia serento I don’t think I will buy another Kia . buy another Kia . More
by CUPPYCAKE058
Employees Worked With
September 03, 2022
Love this place… purchased a vehicle from them a year ago. Great service… Crissy is my hero! ❤️👍😊 ago. Great service… Crissy is my hero! ❤️👍😊 More
by Stormy
Employees Worked With
September 02, 2022
Great place to buy a new or used car. Quick no hassle purchasing. Very professional Quick no hassle purchasing. Very professional More
by TLIMBERJR
Employees Worked With
September 02, 2022
Professional, customer oriented, aims to please the consumer. Highly recommend talking to Greg Schmidt today! consumer. Highly recommend talking to Greg Schmidt today! More
by TLIMBERJR
September 01, 2022
Excellent service, friendly staff, Ed Box was very nice to work with. We love our Rav4 premium to work with. We love our Rav4 premium More
by gaylebowman434
September 01, 2022
I had no communication about my car until it was done. Shaun is poor when it comes to customer service. I also felt talked down to the little he did communicate. Shaun is poor when it comes to customer service. I also felt talked down to the little he did communicate. More
by jovifan19483
Employees Worked With
Shaun
September 01, 2022
They are always kind and courteous. They keep you informed as to the progress of your vehicle. They keep you informed as to the progress of your vehicle. More
by Woody
Employees Worked With
August 31, 2022
This was my second time having to turn my car in for service maintenance. The employees are always courteous and professional. They even help shuttle me to and from work! service maintenance. The employees are always courteous and professional. They even help shuttle me to and from work! More
by KSHEETS74
Employees Worked With
