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Regal Kia Lakeland
Lakeland, FL
5,059 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 5,059 reviews
Verified Customer
August 16, 2022
They took very good care of our Kia Soul. The only sad part was that we had to wait two hours for an oil change and to rotate the tires. Overall though very friendly staff! The only sad part was that we had to wait two hours for an oil change and to rotate the tires. Overall though very friendly staff! More
by BSAPEL
Employees Worked With
August 16, 2022
I will never go to the dealership again. They do not honor their own warranties even after admitting to me there was an issue. They do not honor their own warranties even after admitting to me there was an issue. More
by WS18531
August 16, 2022
Everyone here is super helpful and so so kind. Anytime we’ve walked in, we’ve been greeted by someone right away asking how they can help. Anytime we’ve walked in, we’ve been greeted by someone right away asking how they can help. More
by Maribel Natal
Employees Worked With
August 16, 2022
Everyone at the dealership was super helpful and nice. They helped me get into a brand new car! They helped me get into a brand new car! More
by JTSPLP1631
August 16, 2022
I was happy with the way I was treated and Jorge was a great advisor. Only issue was the window washer fluid was left empty after it was repaired and oil change??? Other than that I was pleased great advisor. Only issue was the window washer fluid was left empty after it was repaired and oil change??? Other than that I was pleased More
by Decowart
Employees Worked With
August 16, 2022
Pulling up to my appointment. The associates were very helpful and prompt with me and my vehicle. My overall experience was great. The waiting area was very clean and spacious. Gr The associates were very helpful and prompt with me and my vehicle. My overall experience was great. The waiting area was very clean and spacious. Great snacks and programming while I waited. I was ahead of service request with the emails and texts sent so I was aware of what was needed as far as maintenance besides my initial visit request. They also made sure I was in and out within a timely window. Great service! More
by gomes_victoria91
Employees Worked With
August 14, 2022
Regal KIA has serviced my car since I bought it in 2017. They always do an excellent job and their customer service staff are both competent and very friendly. I highly recommend Regal KIA. They always do an excellent job and their customer service staff are both competent and very friendly. I highly recommend Regal KIA. More
by Colonel John
Employees Worked With
Kelsey Johnson
August 13, 2022
Clean, courteous, friendly. I trust that my vehicle is in good hands when I bring it in for service. I trust that my vehicle is in good hands when I bring it in for service. More
by GEMSTAR2791
Employees Worked With
August 13, 2022
I appreciate all their help getting all the recalls fixed on my car and getting me a rental car. on my car and getting me a rental car. More
by josuzymac
Employees Worked With
