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Regal Kia Lakeland
Lakeland, FL
5,054 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 5,054 reviews
July 30, 2022
Once again, as always, in and out in a timely fashion. Great communication and job well done. Thanks Jeremy!! Great communication and job well done. Thanks Jeremy!! More
by pking065
Verified CustomerEmployees Worked With
July 30, 2022
Absolutely disappointed. The service department is terrible now. Especially the management. They never return calls. Would NEVER recommend this dealership to ANYONE. The service department is terrible now. Especially the management. They never return calls. Would NEVER recommend this dealership to ANYONE. More
by LEWISGASKINS
July 30, 2022
Victor Estrada the seller was amazing & very profesional. The dealer in general were amazing. I would recommend to family & friends Regal Kia dealer. The dealer in general were amazing. I would recommend to family & friends Regal Kia dealer. More
by lvalle2626
Employees Worked With
July 29, 2022
I had a great experience with Regal Kia. Shawn (Sean?) was the representative that helped me and he made sure that I understood the items that needed to be fixed on my car, he helped me use Shawn (Sean?) was the representative that helped me and he made sure that I understood the items that needed to be fixed on my car, he helped me use a coupon on my email, he was kind and courteous during the whole process and he was a really great help to me so a big thank you to him! More
by caroline.soliday
July 29, 2022
Our experience from the moment we opened the doors to when our family drove away in our new car was extremely pleasant. The customer service was outstanding with very informative and helpful staff. Happy when our family drove away in our new car was extremely pleasant. The customer service was outstanding with very informative and helpful staff. Happy to finally have a dealership that shows care and concern during each visit. More
by d.alyssa2727
July 29, 2022
Great, clean dealership. The restrooms were clean and everyone was so polite. Plenty of seating and places to work on my computer! The restrooms were clean and everyone was so polite. Plenty of seating and places to work on my computer! More
by H2TWIN
Employees Worked With
July 28, 2022
George was great service was good. It was done before I knew it. Was very pleased with service It was done before I knew it. Was very pleased with service More
by WBONNIE1100
Employees Worked With
July 28, 2022
Everyone was great and went out of there way to fit me in without an appointment. Also had a missing lug on one of my tires and they found me a spare one. Thanks everyone. without an appointment. Also had a missing lug on one of my tires and they found me a spare one. Thanks everyone. More
by Abarb21
Employees Worked With
Kelsey Johnson
July 27, 2022
I've had 3 service visits for oil changes and so far my experience with Regal have been great. experience with Regal have been great. More
by Nshepard
Employees Worked With
