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Regal Kia Lakeland
Lakeland, FL
5,052 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 5,052 reviews
July 16, 2022
Very nice and polite and friendly to me. The service was quick. It’s also clean The service was quick. It’s also clean More
by JYARZAB
Verified CustomerEmployees Worked With
Other Employees :
Kelsey Johnson
July 16, 2022
Service was in a timely manner, salesperson were pleasant and kept me up to date with the progress. They brought to my attention about recalls and took care of those as well. Thankyou and kept me up to date with the progress. They brought to my attention about recalls and took care of those as well. Thankyou More
by LSKORER33
Employees Worked With
Other Employees :
Kelsey Johnson
July 16, 2022
Jason was helpful. Service was done in a timely manner. The courtesy van drivers were pleasant, and on time. Will use Regal Kia again for service! Service was done in a timely manner. The courtesy van drivers were pleasant, and on time. Will use Regal Kia again for service! More
by JAMUNZ
Employees Worked With
Jason
July 15, 2022
Gibran Rivera was a gentleman and a true professional. He listened to my unusual requirements for a vehicle and satisfied my needs. He stayed on course and did not attempt to stear me towards other make He listened to my unusual requirements for a vehicle and satisfied my needs. He stayed on course and did not attempt to stear me towards other makes or models. I felt he was truely interested in meeting my needs and not just trying to make a sale. Unlike other times when I purchased a vehicle, I was never pressured, given false information, or felt the salesman's goal was to make a quck sale. Gibran made purchasing the Carnival an enjoyable experience. I would recommend Gibran to anyone looking for a vehicle. More
by Don
Employees Worked With
Gibran Rivera
July 15, 2022
Customer service is very friendly and very helpful. I like the way they wash my car every time I visit them. I like the way they wash my car every time I visit them. More
by revhoneydo
July 15, 2022
Always very helpful and excellent customer service ! Especially Willie the sales person he is very helpful and takes care of us every single time! Especially Willie the sales person he is very helpful and takes care of us every single time! More
by ilianell.melendez85
Employees Worked With
Willy Moreira
July 15, 2022
Friendly knowledgeable and overall a great experience Battery was dead walked in and was greeted by an associate who brought me to Shaun and I was out in under 2 hrs experience Battery was dead walked in and was greeted by an associate who brought me to Shaun and I was out in under 2 hrs More
by preciousncostly
Employees Worked With
Shaun
July 15, 2022
They are very easy to work and has good customer service. Will definitely recommend to others. Will definitely recommend to others. More
by KAYLA.R.ANDERSON
July 15, 2022
Best experience I could of imagined! Very friendly staff, worked with my wants and needs. No pressure to buy and very informative. Very friendly staff, worked with my wants and needs. No pressure to buy and very informative. More
by Stacey
Employees Worked With
Barry from financial was great too, Jennifer Dennis
