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Regal Kia Lakeland
Lakeland, FL
5,052 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 5,052 reviews
July 15, 2022
The worstcustomer service I have ever experienced with your company. No initiative from your service rep your company. No initiative from your service rep More
by DERICKFAGIINS
Verified CustomerEmployees Worked With
July 15, 2022
Always great service, thank you jeremy. Only place I bring my car for service. Quick and easy. Only place I bring my car for service. Quick and easy. More
by ZUEL71
Employees Worked With
July 15, 2022
Everyone is very Eggor to help and my service agent was very nice and good to work with very nice and good to work with More
by AANDCSALVAGGIO
Employees Worked With
July 15, 2022
We always have good service when we come to Regal. We enjoy the snacks, coffee and hot chocolate they give in the clean waiting area. We enjoy the snacks, coffee and hot chocolate they give in the clean waiting area. More
by JROOKEY
Employees Worked With
July 14, 2022
the service was great! they finished the work in only 4 hours and had a van pick me up. everyone was very nice and professional. they finished the work in only 4 hours and had a van pick me up. everyone was very nice and professional. More
by J.GIOV3
July 14, 2022
I can always get an appointment quickly, friendly people. Regular folk. I have nothing but good things to say. Regular folk. I have nothing but good things to say. More
by Vividsky1977
Employees Worked With
Other Employees :
Kelsey Johnson
July 13, 2022
Customer service is always amazing. and they get to the root of the issue always. and they get to the root of the issue always. More
by Kaela
July 13, 2022
They were able to work me in the schedule early and have the job completed in a timely manner. the job completed in a timely manner. More
by JKCOD87
