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Regal Kia Lakeland
Lakeland, FL
5,051 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 5,051 reviews
July 06, 2022
Jonathan always has a great attitude, extremely helpful, knows what he's talking about and I trust him implicitly. knows what he's talking about and I trust him implicitly. More
by P.symajor
Verified CustomerEmployees Worked With
July 06, 2022
We have had a problem with our car since December we’ve had it there at your service department many times and they can’t seem to find the problem. Our warranty is up soon and I am not going to be happy if had it there at your service department many times and they can’t seem to find the problem. Our warranty is up soon and I am not going to be happy if I have to pay for the repairs since I’ve been trying to get this fixed since December 2021 More
by VONETTANN
Employees Worked With
Kelsey Johnson
July 06, 2022
Never have any complaints when I come here, the people know me and treat me well. know me and treat me well. More
by P.symajor
Employees Worked With
July 06, 2022
Excellent customer service from the very moment I contacted them via their website. All of the salesman I encountered during my on-site visit very all very helpful especially Pablo. He listened to my contacted them via their website. All of the salesman I encountered during my on-site visit very all very helpful especially Pablo. He listened to my needs, helped guide me through the process and had great communication throughout. Highly recommend! More
by vanessacotto
Employees Worked With
Jorge Morfa, Pablo Moreira
July 06, 2022
Friendly, clean, service oriented and aim to make the customer feel welcome and ready to deal. customer feel welcome and ready to deal. More
by TLIMBERJR
July 06, 2022
Excellent service with great salesmen. Elijah Cala was great to work with and he got me my new car at a price I couldn’t refuse. Anybody looking to buy a new car should see him for all new Elijah Cala was great to work with and he got me my new car at a price I couldn’t refuse. Anybody looking to buy a new car should see him for all new car buy options. More
by Michael
July 06, 2022
Everyone was friendly and helpful from the moment we arrived. Very friendly atmosphere. Our salesman Orlando was wonderful. arrived. Very friendly atmosphere. Our salesman Orlando was wonderful. More
by Donna Hollis
Employees Worked With
July 06, 2022
Great service. The people were very nice, the service was fast and the car came like new! The people were very nice, the service was fast and the car came like new! More
by Lucca
Employees Worked With
July 04, 2022
I waited 2 hours only to discover the person who checked me in forgot to tag my car as needing work, so it was just sitting there. He topped off my gas tank as a consolation for his mistake. I requested a v me in forgot to tag my car as needing work, so it was just sitting there. He topped off my gas tank as a consolation for his mistake. I requested a vacuum but that was not done. More
by Disappointed Customer
Employees Worked With
I don’t know his name. He is not listed above
