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Regal Kia Lakeland

Lakeland, FL

4.5
5,049 Reviews
At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer. Used Cars and Trucks ¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians. ¦Our reconditioning process takes up to 6 hours. ¦Free appraisal in 15 minutes at any time. ¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available. ¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance. ¦If you need credit assistance or need to reestablish your credit, we offer special financing. Parts and Accessories ¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory. ¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door. ¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only. Service Department ¦Early bird drop-off is available at the middle service booth in the service drive. ¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair. ¦Our shuttle service vans run throughout the day in the Lakeland Area. Body Shop and Refinishing Center ¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal. ¦Our reputati
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1025 Bartow Rd

Lakeland, FL

33801

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Showing 5,049 reviews

June 16, 2022

I I am returning customer customer enjoy the the service services I received all time More

by Dale lucas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal Kia!

June 16, 2022

Every time i go to Kia, I’m impressed. The staff is first class and treat you with so much love and respect. Their service is quick and efficient. My baby came back to me looking amazing a More

by MrsWilson22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson
Jun 20, 2022 -

Regal Kia Lakeland responded

Thank you Mrs. Wilson, we are so glad to have you as a part of our Regal Kia Family as well 😁😁

June 16, 2022

My sales person was very good but i d o not understand why paying cash was such a big deal. I had to fight to psy cash for my vehicle . More

by Tja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Srecko Bokun
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pablo Moreira
Jun 20, 2022 -

Regal Kia Lakeland responded

We apologize for the inconvenience and will talk to our team about this.

June 16, 2022

My advisor Kelsey Johnson was exceptional. I was out in just 30 minutes She is a rock star More

by gatchell_marianne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
Jun 20, 2022 -

Regal Kia Lakeland responded

That is AWESOME!! Thank you for choosing Regal Kia!

June 15, 2022

From the minute I arrived I was treated well , was kept informed. Great experience . Will definitely return More

by MISSATTITUDE1343
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal!

June 15, 2022

Everyone was very friendly. Professional, fast service from all department's. Treat Vets extremely well. More

by musicman32150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson, Pablo Moreira, David Maldanado, Willy Moreira
Jun 16, 2022 -

Regal Kia Lakeland responded

Thank you for your service!

June 15, 2022

Great staff and service. Jeremy was great, I was there an hour early and he welcomed me and started working on my car right away. More

by cmendoza7139
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Estrada
Jun 15, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal!

June 15, 2022

David is an exceptional salesman and I am so thankful for him. He took his time and did everything he could to get me in my car! You can tell that David loves his job and he loves his clients like family! I More

by Kasseemixon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Maldanado
Jun 15, 2022 -

Regal Kia Lakeland responded

Thank you, Kassee & congratulations, on your new KIA. We are here for you if you have any questions 😁

June 14, 2022

Made appointment and did more than required in a timely and efficient manner. Let me know status and any issues found. More

by davybob1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal KIA!

June 14, 2022

Great service advisor quick and easy. Highly recommend for all service needs. Easy in and out. More

by Shawn Butler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal KIA!

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