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Regal Kia Lakeland
Lakeland, FL
5,045 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 5,045 reviews
Verified Customer
June 03, 2022
Several years ago, we had a bad experience at Regal Kia, but this time they really exceeded our expectations! They were meticulous and accommodating while being transparent and friendly. Thanks for taking c but this time they really exceeded our expectations! They were meticulous and accommodating while being transparent and friendly. Thanks for taking care of us and changing our perceptions about Regal Kia! More
by MCRAWFORD07
Employees Worked With
Kelsey Johnson
June 03, 2022
Good communication while waiting on vehicle to be serviced. Kelsey does a great job at making sure all questions are answered and customer is taken care of serviced. Kelsey does a great job at making sure all questions are answered and customer is taken care of More
by DEEDEENW
June 01, 2022
I had a great experience overall. Victor E was great, his manager and the finance manager as well. It took some time to get the deal expected but it worth it. Thank you all Victor E was great, his manager and the finance manager as well. It took some time to get the deal expected but it worth it. Thank you all More
by cmendoza7139
Employees Worked With
Jeff Bass, Victor Estrada
May 31, 2022
Friendly and very knowledgeable staff. The hospitality is off the charts. I took a family member back the next day to purchase a new vehicle The hospitality is off the charts. I took a family member back the next day to purchase a new vehicle More
by JMELISE1
Employees Worked With
Stan May, David Maldanado
May 30, 2022
Comfortable and nice atmosphere. Professional and Service was really fast. Front counter was pleasant smile Professional and Service was really fast. Front counter was pleasant smile More
by passionharvey2
Employees Worked With
Other Employees :
Kelsey Johnson
May 30, 2022
Everything was great as always. The whole team is great also. Lobby was clean and comfortable. The whole team is great also. Lobby was clean and comfortable. More
by BRENDACOLEMAN1971
