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Regal Kia Lakeland
Lakeland, FL
4,933 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,933 reviews
January 27, 2025
Why is a review about your place of business mandatory? It makes no sense to me ! It makes no sense to me ! More
by carnegieron
Verified CustomerEmployees Worked With
January 27, 2025
The experience we had was pleasant. However, things were very rushed with the sales process and explanations on the features of the vehicle were lacking. The same can be said on the fin However, things were very rushed with the sales process and explanations on the features of the vehicle were lacking. The same can be said on the financing side of things. There could be more time invested on the salesman & finance manager's side to walk through more thoroughly the details of the vehicle and financing. More
by heath14
January 26, 2025
Dealership aware of paint damage before I left the lot. No follow-up from dealership to resolve this issue. I have texted Pablo multiple times to set up an appointment, but no results. No follow-up from dealership to resolve this issue. I have texted Pablo multiple times to set up an appointment, but no results. More
by mushandro
January 24, 2025
Easy delivery to service and a warm car was waiting to take me to work. At 4pm another warm card was waiting to take me back. Excellent service I will be back take me to work. At 4pm another warm card was waiting to take me back. Excellent service I will be back More
by kiwilo
Employees Worked With
January 21, 2025
Great customer service and prompt delivery of vehicle. Parts and service done fast.was please with all of service done on my vehicle Parts and service done fast.was please with all of service done on my vehicle More
by Anrod1953@hotmail.com
Employees Worked With
January 21, 2025
Regal Kia is a great company to work with. Thank you. I was well taken care of and Misty was awesome! Thank you. I was well taken care of and Misty was awesome! More
by Bobbi Lee
Employees Worked With
January 21, 2025
It's a great dealership I just wish the after care with customers was a bit better . My windshield wiper blades were damaged for whatever reason when I left the lot and I brought this to the attention of t customers was a bit better . My windshield wiper blades were damaged for whatever reason when I left the lot and I brought this to the attention of the service department and was told they were okay even tho the drivers side was shredded . More
by maxdeadmonkey
Employees Worked With
Other Employees :
Austin Hernandez has done a great job following through with additional sales related compa that were made during the deal for both vehicles , Genesis Cruz
January 18, 2025
All dealerships have a bad name. They don’t want you to see what they’re doing. Ie; did they really change your oil snd filter?? They s/h cameras in the area where you car is being w They don’t want you to see what they’re doing. Ie; did they really change your oil snd filter?? They s/h cameras in the area where you car is being worked on so you can see what’s going on. Rotating tires might not be rotated. I usually put a mark on mine, just in case. More
by carnegieron
Employees Worked With
January 17, 2025
Pleasant staff who gave me a convenient appointment time. Good service. Comfortable waiting area. Very happy Good service. Comfortable waiting area. Very happy More
by joe@artanis.com
January 17, 2025
My visit was okay very friendly people however I went to get molding replaced on my Kia Telluride but no one noticed the other side came off because it was sent through the car wash by one of the employees get molding replaced on my Kia Telluride but no one noticed the other side came off because it was sent through the car wash by one of the employees and I so had to wait an additional 30 minutes. Thankfully it was in stock already had to wait a few months to get it replaced. More
by phelishalaster
Employees Worked With
