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Regal Kia Lakeland
Lakeland, FL
5,049 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 5,049 reviews
November 27, 2021
Kind curious reasonable Tilley easy to schedule appointments. Friendly service. Appreciate you guys doing a great job! appointments. Friendly service. Appreciate you guys doing a great job! More
by CABHOMEZ
Verified CustomerEmployees Worked With
Other Employees :
Kelsey Johnson
November 26, 2021
The service was fast and the staff very knowledgeable and helpful. Highly recommend this dealer. helpful. Highly recommend this dealer. More
by Nikki
Employees Worked With
November 26, 2021
The service was great and I love my car Chris Boswell was great thank you great thank you More
by NO2
Employees Worked With
November 26, 2021
Called to report an issue - given an immediate appointment and problem was resolved within one hour upon arrival appointment and problem was resolved within one hour upon arrival More
by aporter5
Employees Worked With
November 25, 2021
Poor communication and standards of service need training and kindness skills especially if younger clients and kindness skills especially if younger clients More
by DDMV0100
Employees Worked With
November 25, 2021
Our sales rep was right on top of it from start to finish. Looked and found for something that was within our ideal price and model. Was so knowledgeable and definitely worth the extra drive for us af finish. Looked and found for something that was within our ideal price and model. Was so knowledgeable and definitely worth the extra drive for us after looking at others in other areas. The facility was also cleaned outside and inside, many vehicles too look at with decent prices and mileage. More
by Mrs.Wilson
Employees Worked With
Andrey Caro
November 25, 2021
The staff was very polite I was in there for maybe only 30 minutes and my vehicle was already done service staff was amazing 30 minutes and my vehicle was already done service staff was amazing More
by blueeyes121581
Employees Worked With
November 25, 2021
Excellent service and was a pleasant experience, with little wait time. Clean waiting area and wonderful staff. little wait time. Clean waiting area and wonderful staff. More
by THERESAANN13
Employees Worked With
