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Regal Kia Lakeland

Lakeland, FL

4.5
4,905 Reviews
At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer. Used Cars and Trucks ¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians. ¦Our reconditioning process takes up to 6 hours. ¦Free appraisal in 15 minutes at any time. ¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available. ¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance. ¦If you need credit assistance or need to reestablish your credit, we offer special financing. Parts and Accessories ¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory. ¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door. ¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only. Service Department ¦Early bird drop-off is available at the middle service booth in the service drive. ¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair. ¦Our shuttle service vans run throughout the day in the Lakeland Area. Body Shop and Refinishing Center ¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal. ¦Our reputati
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1025 Bartow Rd

Lakeland, FL

33801

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Showing 4,905 reviews

September 21, 2021

Regal KIA service staff treat you like family. Service advisor Kelsey is the best. Over all a great experience. More

by markydoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
Oct 01, 2021 -

Regal Kia Lakeland responded

Thank you!

September 21, 2021

Prompt service, service advisor was polite and courteous. Oil change was done quick and on time. More

by Jarrod1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
Oct 01, 2021 -

Regal Kia Lakeland responded

Thank you!

September 21, 2021

Did a quick repair on door lock after parts came in. Everyone polite & welcoming. I will use them as long as have my Kia More

by Kizzy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson
Oct 01, 2021 -

Regal Kia Lakeland responded

Thank you!

September 21, 2021

The last trip was good.the service writer took care of me right a way.was very friendly and got done with what he had to do More

by tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Regal Kia Lakeland responded

Thank you!

September 21, 2021

Quick oc and rotation.Tech very helpful and answered all my questions.car came back clean. More

by meat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Regal Kia Lakeland responded

Thank you!

September 21, 2021

Excellent service as always I highly recommend it. Service is very professional and friendly. They promised my car would be ready in 45 mins and it was! More

by omercado61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Regal Kia Lakeland responded

Thank you!

September 21, 2021

Nice, friendly staff and clean environment. Everyone is extremely helpful and knowledgeable. Would recommend to anyone. More

by DAJE90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Regal Kia Lakeland responded

Thank you!

September 20, 2021

Thank you Regal Kia for all you do. Recommendation, vacuumming vehicles should come back. Thanks More

by RUFRSPOON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Medina
Oct 01, 2021 -

Regal Kia Lakeland responded

Thank you for your feedback.

September 20, 2021

Kia Regal in Lakeland is a very consistent dealership. I have been using their service department for about three years and I’m very satisfied. More

by B. Robino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Regal Kia Lakeland responded

Thank you!

September 20, 2021

Darrious did an excellent job in assisting us in trying to purchase a car but unfortunately we couldn't get financing. More

by laveralking
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrious
Oct 01, 2021 -

Regal Kia Lakeland responded

Thank you!

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