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Regal Kia Lakeland
Lakeland, FL
5,133 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 5,133 reviews
August 12, 2021
It was fine. Person who assisted was helpful. Service was quick. I don't have any complaints about my visit. I was satisfied with experience. was quick. I don't have any complaints about my visit. I was satisfied with experience. More
by Autumn
Verified CustomerEmployees Worked With
August 12, 2021
Customer service was great! Everything was done in excellence and perfect timing! Customer service Rep, gave great service and made sure I was attended to. excellence and perfect timing! Customer service Rep, gave great service and made sure I was attended to. More
by yodiwilliams
Employees Worked With
Other Employees :
Mario Medina, Kelsey Johnson, Alondra Sandoval
August 12, 2021
Very professional. Process was smooth and easy. Jorge greeted me the moment I drove in and parked. He was friendly and even texted me his contact so I can check in throughout the process. greeted me the moment I drove in and parked. He was friendly and even texted me his contact so I can check in throughout the process. More
by gregoryfgy
Employees Worked With
August 12, 2021
We were pleasantly surprised that it took a lot less time than we had been told. The people helping us are always very professional. The waiting area is pleasant. than we had been told. The people helping us are always very professional. The waiting area is pleasant. More
by janesykes
August 11, 2021
Very pleasant experience for our first oil change. Very quick and thorough. Prompt to meet us at the door and very accommodating while we waited quick and thorough. Prompt to meet us at the door and very accommodating while we waited More
by Dantebells2
August 11, 2021
My advisor, Misty is great, the communication and My advisor, Misty is great, the communication and service was outstanding. Vehicle was cleaned and the service didn't take long at all. Everyone ther My advisor, Misty is great, the communication and service was outstanding. Vehicle was cleaned and the service didn't take long at all. Everyone there was friendly. More
by kc6
Employees Worked With
August 11, 2021
Greg was amazing! He made the experience of buying my first car so pleasant and stress free. Very nice man. Highly recommend you won't regret it. - Brittany first car so pleasant and stress free. Very nice man. Highly recommend you won't regret it. - Brittany More
by Brittanybbracewell131519
Employees Worked With
August 11, 2021
Went in just to discuss options. Had the exact car in mind that I wanted and within a couple hours drove off in that exact vehicle. Darrius was 100% amazing. mind that I wanted and within a couple hours drove off in that exact vehicle. Darrius was 100% amazing. More
by SDye
August 11, 2021
Second car in a month must like the place this time it was from their KIA dealership son loves the car and I liked the straight forward sale. I spent a total of 1 hour in the dealership door to door ... was from their KIA dealership son loves the car and I liked the straight forward sale. I spent a total of 1 hour in the dealership door to door ... More
by fczekalski
August 10, 2021
Professional and very courteous in the way they treat their clients. They are all knowledgeable in their areas. Jorge ties it all together as a manager, as Kelsey does in the Service Dept. their clients. They are all knowledgeable in their areas. Jorge ties it all together as a manager, as Kelsey does in the Service Dept. More
by Juan
Employees Worked With
Other Employees :
Stan May, Kelsey Johnson, Jorge Morfa, Roberto Rodriguez, David Maldanado
