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Regal Kia Lakeland
Lakeland, FL
5,133 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 5,133 reviews
July 31, 2021
I needed a quick oil change to go out of state unexpectedly and they not only got me an apt that day and accommodated me getting off work late, but had it done in 30 mins. unexpectedly and they not only got me an apt that day and accommodated me getting off work late, but had it done in 30 mins. More
by rfloyd
Verified CustomerEmployees Worked With
Jeremy
July 31, 2021
Great salesman who has helped us buy several car! Love coming to the dealership. Service is always friendly. Good selection of car or Greg will find what we want. coming to the dealership. Service is always friendly. Good selection of car or Greg will find what we want. More
by Kay
Employees Worked With
July 30, 2021
Asked for tires to be rotated and don't think they were. They pulled off the old oil change sticker on windshield and left sticky glue on windshield. The free car wash was less than free, had to go get car They pulled off the old oil change sticker on windshield and left sticky glue on windshield. The free car wash was less than free, had to go get car rehashed after the wash. More
by CINDIC7234
Employees Worked With
Other Employees :
Mario Medina, Kelsey Johnson, Alondra Sandoval
July 30, 2021
Awesome customer service from the rep to the shuttle driver and everyone in between. Timely great communication met all expectations....keep up the great customer service driver and everyone in between. Timely great communication met all expectations....keep up the great customer service More
by tcspooner
Employees Worked With
Other Employees :
Shuttle Driver and everyone encountered in between
July 30, 2021
All the service people were very friendly! The service manager, Jorge Benitez, went out of his way to make us happy. The part was still under warranty. So we paid not so much as was quoted. We left as h manager, Jorge Benitez, went out of his way to make us happy. The part was still under warranty. So we paid not so much as was quoted. We left as happy campers!!!! More
by asplash93
Employees Worked With
July 30, 2021
Super easy buying process. They worked with me on the monthly payments without the back and forth haggling that you usually expect when buying a car and got me into the car I wanted at the price I wanted monthly payments without the back and forth haggling that you usually expect when buying a car and got me into the car I wanted at the price I wanted. Best car buying experience I’ve ever had. More
by wheelin247
Employees Worked With
Stan May, Jorge Morfa, David Maldanado
July 30, 2021
Ty to Jeff at Kia Chevy, I know it wasn't easy but I'm very happy that you are a man of your word ty again very happy that you are a man of your word ty again More
by Bill
Employees Worked With
July 30, 2021
I have bought several vehicles from Greg. He is my first choice in salesman and actually waited to buy until I could find something on the Regal lot this last time so it could be from him. He has great cust choice in salesman and actually waited to buy until I could find something on the Regal lot this last time so it could be from him. He has great customer service and doesn't forget about you when you drive off the lot. Helpful and no pressure sales is what he provides which makes the tedious job of car buying less painful! More
by karrianneheide
July 30, 2021
We have never been disappointed with your service, your courtesy, or the snacks and coffee. We will be buying our next KIA from you for sure. Thank you again courtesy, or the snacks and coffee. We will be buying our next KIA from you for sure. Thank you again More
by DANPK1901
Employees Worked With
Kelsey Johnson
