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Regal Kia Lakeland
Lakeland, FL
5,133 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 5,133 reviews
July 27, 2021
Great service, always do right by me. No complaints. Every one was kind, and professional. Jonathan was a prince as always. You make me to keep coming back. Every one was kind, and professional. Jonathan was a prince as always. You make me to keep coming back. More
by P.symajor
Verified CustomerEmployees Worked With
July 27, 2021
Excelente service! Communication was excellent. Fast and quick service. payment was quick and easy.my Car was ready less than a estimated wait time. 5 stars quick service. payment was quick and easy.my Car was ready less than a estimated wait time. 5 stars More
by ELENETTEDV
Employees Worked With
July 27, 2021
Friendly and courtesy service. Sales staff knowledgeable concerning various makes and models of vehicles. Listen to me a prospective buyer with understanding my needs. Able to close a trade deal. concerning various makes and models of vehicles. Listen to me a prospective buyer with understanding my needs. Able to close a trade deal. More
by chuckluellen
July 26, 2021
This is one of the few times that I've gotten excellent service and it was because the service manager took my car. headlight replacement service and it was because the service manager took my car. headlight replacement More
by DERICKFAGINS
Employees Worked With
July 26, 2021
Made an appointment for warranty work. After arriving for warranty work on time my vehicle was parked to the side for 1 1/2 hours with no one working on it. Then vehicle was moved to service bay where it sat warranty work on time my vehicle was parked to the side for 1 1/2 hours with no one working on it. Then vehicle was moved to service bay where it sat for another twenty minutes. Finally after an hour and fifty minutes the warranty work was performed which took an entire 15 minutes. Vehicle was sent the car wash then delivered back to me. Not sure why we even make appointments..... More
by J
Employees Worked With
Kelsey Johnson
July 25, 2021
Greg, Jonathan Santos, Willie Wright, and Srecko Boklin was all amazing. They all worked diligently with us to find the perfect car for our daughter. There was no pressure, no hidden numbers, no surprises. was all amazing. They all worked diligently with us to find the perfect car for our daughter. There was no pressure, no hidden numbers, no surprises. Just honest and knowledgeable people. This is our first KIA purchase but it will not be our last. More
by tmak2830
July 24, 2021
What an awesome experience. Working with Willie Wright, Greg Schmidt and Jonathan Santos we were able to find the best, safest car for our daughter. Everyone here was extremely helpful and we will definite Greg Schmidt and Jonathan Santos we were able to find the best, safest car for our daughter. Everyone here was extremely helpful and we will definitely be back for the wife a car next. More
by Moocow
Employees Worked With
Other Employees :
Willie Wright 5 star, Jonathan Santos
July 24, 2021
The service at regal kia was excellent. I was nice, good and fast. I love how you can feel at home there. Everything was perfect and fast. I love how you can feel at home there. Everything was perfect More
by crystalm_521
Employees Worked With
Other Employees :
Jonathan Santos, Michelle Sorongon
July 22, 2021
Someone was there to help you as soon as you arrived. She came around to see if you needed anything. She let you know everything they were doing. came around to see if you needed anything. She let you know everything they were doing. More
by RUBYLAROSE
Employees Worked With
Alondra Sandoval
