Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Regal Kia Lakeland
Lakeland, FL
4,924 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,924 reviews
September 29, 2020
I would like to shout out Misael Ortega. From Regal Chevy. He really deserves an award for going above and beyond for a customer.I came in for a service and ended up needing a new car. Misael made a st Chevy. He really deserves an award for going above and beyond for a customer.I came in for a service and ended up needing a new car. Misael made a stressful situation better. I'm not sure if anybody reads these thing but tell him thank you. I also want to thank Leah S from Regal Kia I did not want a Kia. I walked into the showroom upset but after speaking to Leah and having her help me I walked out with a smile. Both these employees really make the car buying experience better thank you both. More
by Chasecapricorn
Verified CustomerEmployees Worked With
Leah S., Jonathan Santos
September 29, 2020
As always, Regal Kia service staff was very cordial and accommodating. In addition to my car's service, it was nice and clean when I picked it up. accommodating. In addition to my car's service, it was nice and clean when I picked it up. More
by NIKOS_S_K
Employees Worked With
Mario Medina, Kelsey Johnson
September 29, 2020
Very professional courtesy all about being so friendly could not be happier Happy happy happy happy happy happy happy happy more happy more happy and happy could not be happier Happy happy happy happy happy happy happy happy more happy more happy and happy More
by dascole2
Employees Worked With
September 29, 2020
They did not do the inspection because as soon we left we needed tires I know it would have been caught in the inspection. Yes I’ll come back but please complete the job. K needed tires I know it would have been caught in the inspection. Yes I’ll come back but please complete the job. K More
by BRUTUSL75
September 29, 2020
Greg is the kindest most understanding person I know. He went way out of his way to make me a happy customer. He's so good at what he does. This is the fourth car I have purchased from Kia. I am also glad went way out of his way to make me a happy customer. He's so good at what he does. This is the fourth car I have purchased from Kia. I am also glad is back in the Service department. He is the best. Stan Man was awesome explaining everything to me. Sammy Difillipo was very patient with me. He helped out Greg for a while when he had another customer. Kia simply has the best people working their. More
by Carol
September 28, 2020
Orlando did a great job getting me into a new vehicle! And I was able to get a much better interest rate than on my previous car. Thank you! And I was able to get a much better interest rate than on my previous car. Thank you! More
by BIGTN887
September 27, 2020
Everyone was very friendly and helpful. Didn’t have the tire I needed in stock. I will come again for service. Thanks. Very satisfied with staff attitude. tire I needed in stock. I will come again for service. Thanks. Very satisfied with staff attitude. More
by rrogers68
Employees Worked With
Mario Medina
September 26, 2020
I brought my car because I was having a head light issue, Jorge, was very helpful during the process he would keep me up to date on what was happening with my car. A high five to Jorge Jorge, was very helpful during the process he would keep me up to date on what was happening with my car. A high five to Jorge More
by CHIARELLAJR
Employees Worked With
September 26, 2020
All the staff members are very nice and courteous, the work is always done in a timely manner couldn't be more pleased. Great job. work is always done in a timely manner couldn't be more pleased. Great job. More
by NIKKAL34
