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Regal Kia Lakeland
Lakeland, FL
5,077 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 5,077 reviews
November 03, 2020
The customer service is always up to par I can never complain .They really value their customers and it shows every time.deserve six stars complain .They really value their customers and it shows every time.deserve six stars More
by Patrice
Verified CustomerEmployees Worked With
November 03, 2020
Terrible it was the worst experience ever. Will never recommend. The sales rep had very little knowledge and lead me astray. I would of been better off at a buy here pay here recommend. The sales rep had very little knowledge and lead me astray. I would of been better off at a buy here pay here More
by jjgarcia
Employees Worked With
Roberto Rodriguez
November 03, 2020
I came to have my car service and traded it in For a new kia soul everyone was great treated me like family Orlando was great you need more like him kia soul everyone was great treated me like family Orlando was great you need more like him More
by COUNTRY5457
Employees Worked With
November 03, 2020
Awesome service and great customer service. Thanks for the wonderful services. Thanks for keeping my vehicle up to date with my vehicle recalls. I miss the popcorn but I understand. the wonderful services. Thanks for keeping my vehicle up to date with my vehicle recalls. I miss the popcorn but I understand. More
by alnieta60
November 02, 2020
Jorge in service is the man. I would use him as a service advisor any time I need service. Thank you for being helpful. Thanks! advisor any time I need service. Thank you for being helpful. Thanks! More
by Jeff Bass
November 02, 2020
Jonathan was very pleasant and very helpful explained the suggestion they gave me on my vehicle I am very pleased with my service and the employees suggestion they gave me on my vehicle I am very pleased with my service and the employees More
by EVELYN0629
Employees Worked With
November 02, 2020
I thought the price was too high. Every time I go there all the settings are changed in my car I don’t understand this all the settings are changed in my car I don’t understand this More
by AAAGOLF
Employees Worked With
November 02, 2020
Ed Box does a wonderful and complete job for us everytime without fail Anytime we want a vehicle whether it's a Kia or Chevrolet Regal is there for us and they make us a deal that's always inviting. M without fail Anytime we want a vehicle whether it's a Kia or Chevrolet Regal is there for us and they make us a deal that's always inviting. More of the public needs to stop by and see what they have to offer ! Your vehicle will be in and out before you know it ! More
by bulldog16
November 02, 2020
muy amables al recibir a uno, nos tienen un t.v. para la espera, tienen un personal que habla español y eso es muy importante para mi. buen servicio. espera, tienen un personal que habla español y eso es muy importante para mi. buen servicio. More
by EDELYMON
Employees Worked With
