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Regal Kia Lakeland
Lakeland, FL
5,076 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 5,076 reviews
November 01, 2020
Customer service was great. This goes a long way with me. I would most certainly recommend friends and would surely return there in the future. me. I would most certainly recommend friends and would surely return there in the future. More
by LouLou
Verified Customer
October 31, 2020
Sat 10/31/2020. Needed a Starter Replaced for a 2015 Kia Soul. I was told Starter was not in stock. I had to leave car at dealership. Car will not be ready til Tues 11/03/2020. I ask for a loaner vehicle. T Soul. I was told Starter was not in stock. I had to leave car at dealership. Car will not be ready til Tues 11/03/2020. I ask for a loaner vehicle. There were no loaner vehicles. A shuttle ride was provided to take me home. More
by SELENA928
Employees Worked With
October 31, 2020
I walked in told them my situation i was looking to get a used Greg and Jorge got me in a brand new soul thanks to Ryan for sending up there Greg and Jorge worked there magic great people very happy a used Greg and Jorge got me in a brand new soul thanks to Ryan for sending up there Greg and Jorge worked there magic great people very happy More
by Nichole Lawrence
October 31, 2020
Great service when a problem happened w the oil filter they fixed it right away. I will tell my friends and family about regal kia and the service deportment they fixed it right away. I will tell my friends and family about regal kia and the service deportment More
by ELRIC3318
Employees Worked With
Jorge Morfa
October 31, 2020
I have always had great service at the Kia dealership. I have not had to wait long. When I ask a question the service advisor has always tried to answer my questions. Thanks have not had to wait long. When I ask a question the service advisor has always tried to answer my questions. Thanks More
by ELLIS4FSC
Employees Worked With
Kelsey Johnson
October 30, 2020
Quick appointment. Oil wash changed and car was washed. Done in a timely manner. I am not sure what else to say...good visit at dealership Done in a timely manner. I am not sure what else to say...good visit at dealership More
by DEEDEENW
Employees Worked With
Other Employees :
Mario Medina, Kelsey Johnson, Tony Catania
October 30, 2020
I have had two experiences with the Regal KIA Service Department and both have been pleasant. THE first was to have a jack and spare tire kit installed, the second, to have a new tire and an oil change. Department and both have been pleasant. THE first was to have a jack and spare tire kit installed, the second, to have a new tire and an oil change. More
by johnniedenson
October 29, 2020
From the time we pulled into the service area we were treated very professional. We later returned to pick our vehicle up and received the same treatment. treated very professional. We later returned to pick our vehicle up and received the same treatment. More
by MAH1864
Employees Worked With
October 29, 2020
Treating my mother with respect from moment that oil change happened to Sammy taking over and putting her in a vehicle, Sammy is great. Srećko was a great manager, he took care of us both thank you rega change happened to Sammy taking over and putting her in a vehicle, Sammy is great. Srećko was a great manager, he took care of us both thank you regal family More
by Weitman49
October 29, 2020
Kelsey was very helpful and understanding. Got me a loaner. She is awesome. The service department goes above and beyond what they have do. Couldn’t ask for better service loaner. She is awesome. The service department goes above and beyond what they have do. Couldn’t ask for better service More
by RRVLCEK80
