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Regal Kia Lakeland
Lakeland, FL
4,918 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,918 reviews
July 24, 2020
Courteous and professional. Helped me get what I wanted. Gave me as tour. Helped lower my payments. Set up my new car features. Kind and very professional! Thank you! Romillo and Stan are awesome! Kelsey t Gave me as tour. Helped lower my payments. Set up my new car features. Kind and very professional! Thank you! Romillo and Stan are awesome! Kelsey thank you for being helpful and kind! More
by angelicheart121
Verified CustomerEmployees Worked With
Romillo, Stan May, Kelsey Johnson
July 21, 2020
Friendly staff Went in for a car and came out with one! Everyone was very friendly and helpful. Sales floor and dealership was clean. I will send people their way. Went in for a car and came out with one! Everyone was very friendly and helpful. Sales floor and dealership was clean. I will send people their way. More
by NAEBROWN311
Employees Worked With
July 15, 2020
Nothing but great things to say about Tommy at Regal Kia in Lakeland. He was very helpful in every questions that I asked and if he did not know( which was hardly anything if anything) he was quick to get y in Lakeland. He was very helpful in every questions that I asked and if he did not know( which was hardly anything if anything) he was quick to get you an answer. He also helped me get into a first time buyer program. Me and my fiancé are happy with the car and we definitely needed to. Also also got me a 2020 instead of a 2019 with the payments lowers!!!!!! Also he is only 19. If you go to Kia Regal please ask for Tommy he will get you right Thanks again man #Perfectcustomerservice#firstnewcar#kia More
by Paul Fernandez
Employees Worked With
Stan May, Mario Medina, Tommy Davis
July 13, 2020
Dealership, very clean salesperson very attentive, and courteous. Had a good experience there.I enjoyed the excellent service I received there. Service was really good. My stay there was not long. courteous. Had a good experience there.I enjoyed the excellent service I received there. Service was really good. My stay there was not long. More
by CPIERALDI721
Employees Worked With
Deon Box, Stan May, Tommy Davis
July 13, 2020
pleasent5 we. had a problem, but Ryan corrected it/ It was a pleasant experience. Had a problem with a key, but Ryan took care of it promptly . we. had a problem, but Ryan corrected it/ It was a pleasant experience. Had a problem with a key, but Ryan took care of it promptly . More
by billcon55
Employees Worked With
Ryan Hutcheson
July 06, 2020
My experience was great. Jennifer helped me out very much well. I’ll definitely recommend her for other looking to buy a new car. Thanks well. I’ll definitely recommend her for other looking to buy a new car. Thanks More
by jazzmineoneal
Employees Worked With
Jennifer Dennis , Stan May
July 06, 2020
Leah, Nicoh, and Jonathan really helped me out a lot and they listened to what I wanted. I never felt pressured. They helped me to feel valued and appreciated. they listened to what I wanted. I never felt pressured. They helped me to feel valued and appreciated. More
by HEATHERUGAIN
