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Regal Kia Lakeland
Lakeland, FL
4,912 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,912 reviews
June 26, 2020
Everyone was polite and resolved all worries I had. My sales man Carlos took car of everything . As for the suv I got i think they need to do a better job on their inspection of the vehicles that come in sales man Carlos took car of everything . As for the suv I got i think they need to do a better job on their inspection of the vehicles that come in before they sell them thats all. I would recommend anybody looking for a used or new to go to Regal. More
by cserranojr3013
Verified CustomerEmployees Worked With
Carlos O.
June 26, 2020
I specifically asked to make sure that miles til next Service be reset, they weren’t from the last servicing. It still did not happen. While it’s not a huge deal, it’s extremely annoying to me. Service be reset, they weren’t from the last servicing. It still did not happen. While it’s not a huge deal, it’s extremely annoying to me. More
by Teri
Employees Worked With
Don’t know any names
June 26, 2020
After repeated problems my issues were still not resolved. Broken parts were reinstalled and still not fixed. I will take my Kia else where if possible. resolved. Broken parts were reinstalled and still not fixed. I will take my Kia else where if possible. More
by none3
Employees Worked With
None, Mario Medina
June 26, 2020
This was my second attempt at letting you guys fix my car. The first shot was one month ago and then two weeks later my car broke down again leaving me stranded. I will never use your services again beca car. The first shot was one month ago and then two weeks later my car broke down again leaving me stranded. I will never use your services again because after the second attempt my car is still not driving properly. I will never purchase a KIA again. Great car but seems like you don’t know how to fix them properly More
by Jstratt
Employees Worked With
Johnathon
June 26, 2020
Orlando - from sales and Mario from service, are what makes Regal great. I had gone to Brandon Kia years ago. Horrible! Regal has wonderful customer Service in all areas. makes Regal great. I had gone to Brandon Kia years ago. Horrible! Regal has wonderful customer Service in all areas. More
by DMPURTZ
June 26, 2020
They are very nice and friendly. I always feel like they care about my needs when I take my vehicle in. I would recommend this dealer. care about my needs when I take my vehicle in. I would recommend this dealer. More
by THOMKAH
Employees Worked With
Deon Box, Mario Medina, Kelsey Johnson, Todd Tripp
June 26, 2020
A friendly and professional staff. I like that they stay connected and keep you posted on your vehicle's progress. Conveniently located. Comfortable waiting room. connected and keep you posted on your vehicle's progress. Conveniently located. Comfortable waiting room. More
by DAWNROBINSON67
Employees Worked With
Kelsey Johnson
June 26, 2020
As a recent transplant to Florida, I had hoped to find as great a Kia dealership to service my car as I had in Cleveland. I did find it! The service rep Kelsey was friendly, courteous and informative. I will great a Kia dealership to service my car as I had in Cleveland. I did find it! The service rep Kelsey was friendly, courteous and informative. I will continue to do business with Regal Kia in the future. More
by katrrt1
Employees Worked With
Kelsey Johnson
