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Regal Kia Lakeland
Lakeland, FL
4,906 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,906 reviews
June 26, 2020
Every time I brought in my wife's car in there they've done a great job of taking care of it and doing a great service done a great job of taking care of it and doing a great service More
by rcwills
Verified CustomerEmployees Worked With
June 26, 2020
They worked hard to get us a good deal but made you feel strange for asking questions. Salesmen was knowledgeable but with having things already done ahead of time it still took over 2 hours to get things strange for asking questions. Salesmen was knowledgeable but with having things already done ahead of time it still took over 2 hours to get things done. More
by Rich from Alturas
June 26, 2020
Staff are always friendly and accommodating. We always feel our service needs are met. The lounge area for waiting has many options for seating and is comfortable. feel our service needs are met. The lounge area for waiting has many options for seating and is comfortable. More
by MICHELLEPRIDEAUX
Employees Worked With
June 26, 2020
The service went well and they were able to install a new lightbulb to fix the disabled headlight. The shuttle service was also effective and I was able to get back when I needed to lightbulb to fix the disabled headlight. The shuttle service was also effective and I was able to get back when I needed to More
by PAPERCUP.ALIBI
June 26, 2020
It took 2 hours to rotate tires and change oil and they didn't wash the Sorento when they were finished. You guys are usually good must be new personnel. didn't wash the Sorento when they were finished. You guys are usually good must be new personnel. More
by SMbroker777@aol.com
Employees Worked With
Leah Gorman
June 24, 2020
I spent months researching the perfect family suv with plenty of space for my minions and after comparing new models from Ford, Toyota, Chevy and even Hyundai nothing seemed to match what I was looking fo plenty of space for my minions and after comparing new models from Ford, Toyota, Chevy and even Hyundai nothing seemed to match what I was looking for, until I found the Kia telluride. Walking in I expected hungry sales reps and more spam as I have from other dealerships but not here at KIA. Greg walked me through everything with a giant smile on his face and plenty of laughs. Even after my purchase I’m still being showered with excellent customer service and that same awesome smile. If you’re going for KIA I definitely recommend asking for Greg at Lakeland KIA, he goes above and beyond for his clients! Thank you Greg for your warm welcome to the KIA Family, I couldn’t be happier! More
by Pammap1129
Employees Worked With
June 20, 2020
Said he fixed the problem I am having with my car and as soon as I leave the lot my car starts doing the same thing it was doing before I took it in. Never called me back left multiple messages and spoke to soon as I leave the lot my car starts doing the same thing it was doing before I took it in. Never called me back left multiple messages and spoke to someone Else and they left a note on his computer with my name number and the problem I’m still having and I still have not received a call. More
by Clarrisa
Employees Worked With
Mario Medina
June 18, 2020
Great company to work with! Pleasant experience from start to finish! From sales to finance and delivery drivers..all top notch! The vehicle I purchased was in tip top condition upon delivery! I will start to finish! From sales to finance and delivery drivers..all top notch! The vehicle I purchased was in tip top condition upon delivery! I will definitely be doing more business with Regal! More
by vstiehl
Employees Worked With
Eric Allen Five Stars!
