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Regal Kia Lakeland

Lakeland, FL

4.5
5,060 Reviews
At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer. Used Cars and Trucks ¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians. ¦Our reconditioning process takes up to 6 hours. ¦Free appraisal in 15 minutes at any time. ¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available. ¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance. ¦If you need credit assistance or need to reestablish your credit, we offer special financing. Parts and Accessories ¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory. ¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door. ¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only. Service Department ¦Early bird drop-off is available at the middle service booth in the service drive. ¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair. ¦Our shuttle service vans run throughout the day in the Lakeland Area. Body Shop and Refinishing Center ¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal. ¦Our reputati
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1025 Bartow Rd

Lakeland, FL

33801

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Showing 5,060 reviews

December 27, 2024

Person who checked in was good car brought back error lights still on dash board More

by dragonfly60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Regal Kia Lakeland responded

We appreciate your feedback and will share this with the team. Please reach out if there is anything else you wish to share that will help us improve moving forward. Thank you, Jorge Benitez - Service Lane Manager - 8633330525

December 27, 2024

I felt like I could’ve gotten a better deal. Willy was very helpful. We love the vehicle we picked. More

by waynepatti_aubfl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Bleil
4.0
This rating includes all reviews, with more weight given to recent reviews.
Willy Moreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

Regal Kia Lakeland responded

Thank you for your review! We're happy that you're already loving the vehicle you picked! -Regal Kia

December 24, 2024

Very friendly service. Waiting area is very clean and nice. Relatively fast service. Great place More

by llorren0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Regal Kia Lakeland responded

Thank you for sharing your review! We appreciate your 5-star review! -Regal Kia

December 24, 2024

Good service, quick attention,efficient,friendly and helpful staff,satisfactoria work,i would definitely recommend to my friends and family More

by Félix Franqui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Regal Kia Lakeland responded

Félix, thank you for recommending Regal Kia! We're delighted to hear that our team provided efficient and friendly service. We look forward to welcoming your friends and family in the future!

December 21, 2024

The location is very convenient for me. Employees are courteous respectful. Jonathan has all the patience to deal with seniors. More

by sbonsenor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Regal Kia Lakeland responded

Thank you for taking the time to share your 5-star review! -Regal Kia

December 21, 2024

Was fast a easy to get service’ car was given back clean and ready for use More

by alexisabrown1003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
Dec 23, 2024 -

Regal Kia Lakeland responded

Thank you for sharing your positive review, Alexis! We appreciate you as a customer and look forward to seeing you next time at Regal Kia!

December 21, 2024

Great job to Manny and Ian, thank you again! Keep up the good work you guys, I appreciate you both More

by CaitlinNiNiNieves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Niko Gelpi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Gelpi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Bleil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Regal Kia Lakeland responded

Thank you for sharing your review working with Manny and Ian at Regal Kia! We love seeing the 5-stars!

December 20, 2024

Misty is always a pleasure to speak with. Car is always ready as promised or even early. More

by agordon124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Regal Kia Lakeland responded

Hi Agordon, we're happy to hear Misty provides such a great experience at Regal Kia. We're glad your car is always ready on time! Safe travels!

December 19, 2024

Great service and excellent Customer Service. Service has been quick and done well. Thank You! More

by flmsutm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Regal Kia Lakeland responded

Thank you for visiting Regal Kia! It was our privilege to serve you and we hope we have the opportunity to do so again in the future!

December 19, 2024

This is our second car purchase through Regal Kia. Everyone we have worked with has been friendly and helpful. More

by ksykes15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gibran Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willy Moreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Regal Kia Lakeland responded

Thank you for choosing Regal Kia again for your car purchase! We're delighted to hear that our team provided friendly and helpful service. Enjoy the new ride, and we look forward to assisting you in the future!

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