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Regal Kia Lakeland
Lakeland, FL
5,074 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 5,074 reviews
October 11, 2024
Manny was a great help and had plenty of knowledge about the chosen vehicle, I have referred a friend or 2 to him. the chosen vehicle, I have referred a friend or 2 to him. More
by michellewilliams72817
Verified Customer
October 11, 2024
Well my experience with you all . Was told that my car had an issue but when I called to check on my car I was told nothing was wrong but when I drove it the problem was still there a Was told that my car had an issue but when I called to check on my car I was told nothing was wrong but when I drove it the problem was still there and confused More
by evensrushie1
Employees Worked With
October 11, 2024
This car has had nothing but problems and spent three months in the shop shortly after buying. It lasted six months and now I have more problems. Frustrated. Kelsey was always wonderful and amazing to months in the shop shortly after buying. It lasted six months and now I have more problems. Frustrated. Kelsey was always wonderful and amazing to work with More
by mandi8199
Employees Worked With
Kelsey Johnson
October 09, 2024
Good service department and great service advisors. I was very satisfied. I will continue to use them in the future. I was very satisfied. I will continue to use them in the future. More
by jvalle072329
Employees Worked With
Other Employees :
Kelsey Johnson, Genesis Cruz
October 08, 2024
As always I had a great experience. Was kept informed through the whole process and of the next steps that need to be completed for my vehicles needs Was kept informed through the whole process and of the next steps that need to be completed for my vehicles needs More
by ADM.120288
Employees Worked With
October 06, 2024
This dealership is very very very Very very very very very very very very bad very very very very bad More
by CONGAV123
Employees Worked With
Other Employees :
Cris Aviso, Kelsey Johnson, Ricky Custodio, Genesis Cruz
October 05, 2024
I have always had good service there. This time I came a day earlier than scheduled (oops). but they fit me in and didn't even mention it. Such nice people . This time I came a day earlier than scheduled (oops). but they fit me in and didn't even mention it. Such nice people . More
by JAGRAHAM00
Employees Worked With
October 05, 2024
Too long a wait for just getting a tire checked, I suppose too many customers at one time. suppose too many customers at one time. More
by Lavinamaduro
Employees Worked With
Other Employees :
Kelsey Johnson, Genesis Cruz
