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Regal Kia Lakeland
Lakeland, FL
6,249 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 6,249 reviews
Verified Customer
October 14, 2026
Always the Best Experience. Whatever model that dealership uses should be followed by the whole country. It's so impressive. Whatever model that dealership uses should be followed by the whole country. It's so impressive. More
by marthalopez2
October 14, 2026
As good as expected The staff was nice and helpful no issues and the new facility is very nice issues and the new facility is very nice More
by jrodm25
October 14, 2026
Honest and quick. Explained very well, and friendly Great staff great environment Jorge was thorough and very knowledgeable/ helpful Explained very well, and friendly Great staff great environment Jorge was thorough and very knowledgeable/ helpful More
by jakobwoody464
Employees Worked With
Jorge
October 14, 2026
Everyone that I had to contact with was very pleasant and knowledgeable. The new facility is beautiful and nice and clean. knowledgeable. The new facility is beautiful and nice and clean. More
by hdmiller80
October 14, 2026
I purchased a Honda in July and Greg reached out to me as the CS rep. I'm sure it's normally not eventful but I had a matter to be addressed. Greg stuck it out and followed through on something wasn't reall the CS rep. I'm sure it's normally not eventful but I had a matter to be addressed. Greg stuck it out and followed through on something wasn't really his to handle. I appreciate how he took ownership of the issue a got it resolved. He was always patient and answered all of my questions.Thanks Greg! More
by AJ
Employees Worked With
October 13, 2026
Service was subpar. Waiting room was new but uncomfortable and poorly set up. The additional services were way over priced. Waiting room was new but uncomfortable and poorly set up. The additional services were way over priced. More
by julie.gillett
October 13, 2026
Love the new, modern look KIA showroom and service waiting area. Service Advisor Manny, excellent ! waiting area. Service Advisor Manny, excellent ! More
by dot.styers
October 13, 2026
I thought my car had recall issues. However, thankfully that turned out not to be true. Regal and Jeremy were great! However, thankfully that turned out not to be true. Regal and Jeremy were great! More
by cqinfla
October 12, 2026
Advised I needed a coolant flush after replacing hoses to the coolant box which was a waste of money. Justin got clarification and helped with this discrepancy. Also, they never filled the coolant box after the coolant box which was a waste of money. Justin got clarification and helped with this discrepancy. Also, they never filled the coolant box after the service. It was way below the low level mark, so I had to stop and buy coolant and put it . This should have been done at the dealership. More
by brandi.cone
Employees Worked With
