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Regal Kia Lakeland

Lakeland, FL

Overview
Employees
Reviews
Vehicles
4.5
5,735 Reviews
At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer. Used Cars and Trucks ¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians. ¦Our reconditioning process takes up to 6 hours. ¦Free appraisal in 15 minutes at any time. ¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available. ¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance. ¦If you need credit assistance or need to reestablish your credit, we offer special financing. Parts and Accessories ¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory. ¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door. ¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only. Service Department ¦Early bird drop-off is available at the middle service booth in the service drive. ¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair. ¦Our shuttle service vans run throughout the day in the Lakeland Area. Body Shop and Refinishing Center ¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal. ¦Our reputati
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1025 Bartow Rd

Lakeland, FL

33801

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Showing 5,735 reviews

March 22, 2026

The waiting room is excellent. Jonathan kept me informed about the result of the inspection. More

by paporico2000
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Benitez
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Mar 23, 2026 -

Regal Kia Lakeland responded

Thank you for highlighting our comfortable waiting room. We’re pleased Jonathan kept you updated on your Kia Seltos inspection. We appreciate your 5-star rating and look forward to serving you again.

March 22, 2026

The dealership is very well ran,customer service is exceptional. Misty,could answer any questions I had. The shuttle driver was very nice. Thanks for your excellent service. More

by LANAELDER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Misty Osborne
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Mar 22, 2026 -

LANAELDER2 responded

Exceptional service, customer service is very knowledgeable, Misty was rep.she knew her job very well.

Mar 24, 2026 -

Regal Kia Lakeland responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Misty here at Regal Kia Lakeland to be a positive one. Please don't hesitate to reach out if you need anything else.

Mar 24, 2026 -

Regal Kia Lakeland responded

Hi Lana! We’re pleased to hear our team provided helpful and friendly service during your visit. We'll pass along your kind words to Misty. Thanks for choosing Regal Kia!

March 21, 2026

Outstanding Staff was very polite and professional. Work was done in a very timely manner. More

by LOUIE_46224
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Benitez
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Mar 21, 2026 -

Regal Kia Lakeland responded

Wonderful to hear that our team provided polite and professional service on your Kia Soul. Jonathan and our staff work efficiently to keep service times short, so we’re glad the repairs were completed quickly. Thank you for sharing your positive feedback.

March 21, 2026

I had 3 services done,everything went great. They left off my next oil change sticker for the windshield More

by Mwwinfl
Recommend Dealer
Yes
Employees Worked With
Demiya
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Mar 23, 2026 -

Regal Kia Lakeland responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Regal Kia Lakeland.

March 21, 2026

Service was fast and friendly. Out in less than an hour. Thank you so much More

by fharris22554
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2026 -

Regal Kia Lakeland responded

It’s wonderful our team got you back on the road in under an hour with a friendly touch. Jeremy and Misty enjoyed taking care of your Kia. We look forward to your next visit.

March 20, 2026

Always good servuce. I've been dealing with Misty the last several visits for service. She's always great to work with. Attentive and informative. More

by tcspooner
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Misty Osborne
Report | Print
Mar 20, 2026 -

Regal Kia Lakeland responded

Thank you for sharing your experience and for your continued trust in our service for your Kia Telluride. We’re delighted Misty has provided attentive, informative care on each visit and we look forward to assisting you again.

March 19, 2026

It was a great experience It was a great experience dealing with both the sales rep Nathen and the Finance rep Matt. More

by lizjag825
Recommend Dealer
Yes
Employees Worked With
Nathen lynch
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Mar 20, 2026 -

Regal Kia Lakeland responded

Thank you, Liz! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Regal Kia Lakeland. We look forward to having you as one of our valued customers for many more years to come!

March 19, 2026

Andrew was very friendly and kept us updated on the progress of our vehicle. We always have great service when we visit. More

by Sepajak
Recommend Dealer
Yes
Employees Worked With
Andrew
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Mar 19, 2026 -

Regal Kia Lakeland responded

Your feedback about our friendly service team and updates is greatly appreciated. We’re happy to hear you always receive great care for your Kia and look forward to assisting you again. Thank you!

March 19, 2026

Knowledgeable, professional Listen to needs and acted on itc Volume of cars to choose from More

by ksml52
Recommend Dealer
Yes
Employees Worked With
Malek
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Mar 19, 2026 -

Regal Kia Lakeland responded

Thank you for the 5-star rating. We’re pleased our knowledgeable team listened to your needs and provided professional service on your Kia Sorento. It’s great to hear you enjoyed the wide range of vehicles available.

March 18, 2026

Amy was awesome she went above and beyond she made me and my god daughter feel cared about she is the best explained everything even said I can come back and she would show me again everyone else was nice bu More

by Arg75
Recommend Dealer
Yes
Employees Worked With
Amy
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Mar 18, 2026 -

Regal Kia Lakeland responded

Thank you for sharing your great experience with our service team on your Kia Seltos. We’re thrilled to hear the team provided attentive care and clear explanations for you and your goddaughter. We look forward to assisting you both again soon.

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